What are the responsibilities and job description for the Field Service Technician position at Actalent?
Description:
- performs troubleshooting for customer over the phone and in person - Support and schedule technical service activities of Field Service Engineers - Responds to customer within 60 minutes of a initial call - Creates Service Call related forms and initiates ERP tracking of issues for data analytics - Support and Schedule technical service activities of Field Service Engineers
Skills:
Electrical, Mechanical, Troubleshooting, Repair, Service, Electronics, Field service, medical device, erp
Top Skills Details:
Electrical,Mechanical,Troubleshooting,Repair,Service,Electronics,Field service
Additional Skills & Qualifications:
- 3 years field service support in highly technical role - technical and medical training required - strong problem solving and communication skills - comfortable with electrical troubleshooting - provides FAQ support and updates
Experience Level:
Intermediate Level
Diversity, Equity & Inclusion
At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
- Hiring diverse talent
- Maintaining an inclusive environment through persistent self-reflection
- Building a culture of care, engagement, and recognition with clear outcomes
- Ensuring growth opportunities for our people
Actalent is an equal opportunity employer.
About Actalent
Actalent connects passion with purpose. We help visionary companies advance their engineering and science initiatives through access to specialized experts that drive scale, innovation, and speed to market. With a network of almost 30,000 engineering and sciences consultants and more than 4,500 clients across the U.S., Canada, Asia, and Europe, Actalent serves many of the Fortune 500. An operating company of Allegis Group, the global leader in talent solutions, Actalent launched as a new specialized engineering and sciences services and workforce solutions brand in 2021.
Salary : $35 - $50
