What are the responsibilities and job description for the Network Operations Center Engineer position at Actalent?
Network Operations Center Engineer
Actalent Engineering has a fortune 100 telecommunications company hiring two network operations center engineers to join their team
What You'll Do
Our team is looking for a Network Operations Center Engineer who will help us maintain our reputation as a trusted partner. Responsibilities include:
• 24/7 monitoring support for the IoT Network to minimize and prevent identified service impacts when possible
• Execute the Incident Management Process, monitor strategy, and identify process improvements to ensure network quality
• Assess, draft, and deliver Root Cause Analysis in a timely manner to internal and external customers
• Continuous contribution to improve and achieve customer and global IoT Business Unit success
Who You'll Work With
You’ll partner internally with your NOC counterparts and cross-functional peers in Customer Support and Engineering for network troubleshooting associated with our client's IoT Network. You will also provide direct support to Service Providers to ensure service quality and provide feedback to our Executive Leadership Team.
Who You Are
You love to tackle complex problems using analytical thought to exercise discernment and identify innovative solutions. You enjoy collaborating in a team environment and use your interpersonal skills to advocate for improvement.
Basic Requirements
• Experience in a SaaS or hosted application service provider environment
• Experience in executing skills in Root Cause Analysis (RCA) and problem resolution
Preferred Requirements
• BS in Computer Science or 5 years of experience
• Previous experience with SQL like databases
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
Diversity, Equity & Inclusion
At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
- Hiring diverse talent
- Maintaining an inclusive environment through persistent self-reflection
- Building a culture of care, engagement, and recognition with clear outcomes
- Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.
Salary : $35 - $49
