What are the responsibilities and job description for the ERP Operations Leader position at ACTIA Electronics?
Actia Electronics, an electronics manufacturing Supply Chain Solutions Company, is a successful and growing organization that is expanding at a very fast pace both domestically and internationally. We are a key link in supply chains worldwide, with a broad and diverse range of services from simple PCB assemblies to product engineering, testing and development. We operate in multiple spaces including Automotive, Medical, Military and Industrial.
We are currently looking for a ERP Operations Leader to join the team in our Romulus, Michigan office. The ERP Operations Leader will be a member of a dynamic team in the IT Department supporting the ACTIA Group of companies globally. This critical role will be the key leader and liaison between the business side and IT side providing operational, technical and administrative support to all users.
The ideal candidate must have the ability to communicate very clearly and concisely both written (emails) and verbally. Guide team members through the implementation process and troubleshoot complex issues, while successfully interfacing with various internal departments and business units at all company levels.
Responsibilities include:
Providing the necessary support and training to users including raising awareness of security and best practices.
Ensure data consistency.
Update documentation, incident follow-up, reports and optimization of procedures.
Resolve incidents according to the instructions and procedures in force.
Qualify incoming incidents and establish a first diagnosis to fix or escalate according to the level of the incident.
Requirements:
Bachelor degree in IT systems or industrial IT solutions.
Minimum of two years of experience in a similar user support position.
Basic knowledge of Information Systems
Excellent communication and organizational skills
Excellent interpersonal and customer service skills and strong attention to detail
Solid ability to meet all deadlines in an organized and timely manner.
Experience on the use of an ERP (preferably M3, Movex, Infor)
A commitment to excellence and hard work will be rewarded with a competitive salary, career advancement opportunities, and an excellent benefits package which includes:
Medical, Dental and Vision coverage
Life and Disability insurance
401(k) Plan
Paid Holidays
Generous paid time off policy.
We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
This is an onsite position
No sponsorship available
Salary : $42,800 - $54,200