What are the responsibilities and job description for the Banking Services Associate (2 plus years' experience) position at Actors Federal Credit Union?
Banking Services Associate
Position Description/Requirements
Operations Associate will be responsible for the support of the daily processing of deposit and EFT (electronic funds transfer, including wires and ACH) transactions. The ideal candidate must be competent and able to learn quickly, be highly detail oriented, and be comfortable working with many different systems. The preferred candidate will have basic accounting or bookkeeping knowledge and understand account reconciliation. The area of responsibility for this role is wide and thus requires learning various company processes.
Essential duties and responsibilities include:
- Perform assigned processes such as manual and batch posting of transactions and resolving exception items.
- Initiate wire transfers and ACH.
- Perform time sensitive transactions promptly and accurately. Accurately complete these functions, within expected time frames, and within acceptable service level standards.
- Work with large sets of data and formulas in Excel.
- Reconcile accounts daily
- Respond to member inquires and requests via phone or email, escalate when necessary.
- Provide support and assisting other business units with internal and external member requests.
- Cross-train on various processes to support adequate departmental backup.
Requirements
- Bachelor’s degree in Accounting, Finance, Business Administration, or a related field, preferred
- Minimum of two years of work experience in Accounting, Finance, or a related field.
- Microsoft Excel proficiency is mandatory, with the ability to learn new software as required.
- Strong interpersonal skills (oral and written communications, active listening, positive attitude).
- Impeccable attention to detail and the ability to handle confidential and sensitive information.
- High energy; proven ability to effectively multi-task in a fast-paced environment.
- Excellent problem-solving, organizational, analytical, verbal, and written communication skills.
- Strong multi-tasker and have excellent time management skills. Ability to juggle multiple projects and duties effectively.
- Trustworthy with the ability to maintain highest level of integrity and trust.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Flexible spending account
- Health insurance
- Paid time off
Job Type: Full-time
Pay: $35,000.00 - $45,000.00 per year
Benefits:
- 401(k)
- 401(k) 3% Match
- 401(k) matching
- Bereavement leave
- Credit union membership
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Opportunities for advancement
- Paid time off
- Prescription drug insurance
- Professional development assistance
- Tuition reimbursement
- Vision insurance
Experience level:
- 1 year
Physical setting:
- Office
Schedule:
- Extended hours
- Monday to Friday
People with a criminal record are encouraged to apply
Experience:
- Cash handling: 1 year (Preferred)
- Banking: 1 year (Required)
- Customer service: 1 year (Required)
Work Location: In person
Salary : $35,000 - $45,000