Front Desk Receptionist (Full-Time)

We are looking for a positive, self-motivated person with excellent customer service skills to join our team! Your role play an integral part in our patients' experience.

• Wellness-minded with a healthy lifestyle required
• Attention to detail a must. Excellent communication skills.

• 2-Closing shifts required throughout the week (12:00-8:30pm)

JOB RESPONSIBILITIES:

• Greeting & checking in patients, managing high volume influx of patients
• Communicating with patients via phone and emails
• Managing Daily Appointment Sheets for Front Desk and Practitioners
• Assist Acupuncturists: Managing patient flow, prepping rooms
• Re-organizing patient rooms after visits which includes sanitizing, disinfecting, organizing acupuncturist tools
• Adminstrative work: Scanning, shredding, filing charts

STUDIO MAINTENANCE:

• Light Laundry
• Deep cleaning/sanitization medical tools
• Non-Medical inventory

• Learning assortment of retail and providing guidance to clients

QUALIFICATIONS AND SKILLS:

• Taking initiative & thinking 'ahead' to problem solve
• 4 year (minimum) experience as a Front Desk Receptionist, working in a medical office a plus

• Positive, upbeat attitude with a 'willing to help' attitude

• Ability to manage challenging situations with empathy and kindness

• Detail-oriented with proficient organizational and written/oral communications skills

• Google Drive proficient

• Experience in digital programs such as Point of Sale and Electronic Health Records a plus

SCHEDULE SPECIFICATIONS:

5 days a week, between 35 hours a week

Must be able to close 2 shifts a week (12:00pm-8:30pm shift)

Job Types: Full-time, Part-time

Pay: $16.00 - $20.00 per hour

Expected hours: No more than 40 per week

Benefits:

• 401(k) matching
• Employee discount
• Wellness program

Healthcare setting:

• Clinic
• Private practice

Medical specialties:

• Holistic Medicine

Schedule:

• 8 hour shift
• Evening shift
• Monday to Friday
• Weekends as needed

Experience:

• Customer service: 2 years (Required)
• Medical terminology: 1 year (Required)
• Hospitality: 1 year (Required)

Work Location: In person