Campaign Operations Manager

The candidate will support the fulfillment of targeted marketing incentive campaigns for North American Retail Bank. The individual will work with the marketing team to understand campaign incentives and will assist the team with promotion execution, qualification, and tracking.

The individual will provide critical thinking and proactive pre-launch campaign planning, testing and ongoing monitoring to mitigate avoidable issues. The associate will help with process mapping, introduction of proper process & output control testing, production monitoring and reporting. Key focus on communicating insights on enrollment and qualification activities on a monthly basis to identify changes in behavior and trends.

The individual in this position will have the opportunity to work on a variety of other Retail Bank initiatives.

Specific Responsibilities:

• Interface with marketing, product and analytic teams on campaign set-up, tracking and fulfillment.
• Interact with Acxiom counterparts and offshore resources during the development of promotions.
• Interact with other analytical and technical teams on matters regarding data sourcing, discovery, and modeling.
• Query internal systems and data marts to develop and audit waterfall reports and assist with promotion inquiries.
• Leverage Encompass and other tools to query data as needed for reporting and ad-hoc analysis on promotion responders.
• Provides recommendations to management/marketing regarding infrastructure, operating guidelines and procedures, audit and business reporting, and timely issue resolution.
• Ability to work across time zones given the diverse geographic locations of the team

Why Acxiom?

We pride ourselves on cultivating an environment that is inclusive, flexible, and full of opportunities for growth. Many of our associates stay at Acxiom for decades, which speaks to our love for and dedication to our associates. Acxiom repeatedly wins company awards including Great Places to Work, Best Workplaces for Innovators and Women. If you want to work at a tech company that prioritizes innovation, empowers diversity, believes in work-life balance, provides world-class associate training and development, and offers great benefits, this IS the place for you!

Primary Location City/State:

Homebased - Conway, Arkansas

Additional Locations (if applicable):

Acxiom is an affirmative action and equal opportunity employer (AA/EOE/W/M/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status.

Attention California Applicants: Please see our CCPA/CPRA Privacy Act notice here .

Attention Colorado, California, Connecticut, Maryland, Nevada, New York City , Ohio, Rhode Island, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact

Salary : $55,000 - $85,000