What are the responsibilities and job description for the Barista/Team Member position at Ad Hoc | Collective?
We are looking for a Barista to prepare and serve hot and cold beverages, including various types of coffee and tea. Barista responsibilities include educating customers on our drinks menu, making recommendations based on their preferences, up-selling special items and taking orders. To be successful in this role, you should have customer service skills and knowledge of how brewing equipment operates and be able to work in fast paced/ high volume settings. You should be able to work various shifts. Note: this position’s compensation includes salary and tips. Ultimately, you’ll ensure an excellent drinking experience for our guests. We also have a small food menu, that you may be be required to learn down the line. Lots of options for growth withing the company.
Responsibilities
- Greet customers as they enter
- Give customers drink menus and answer their questions regarding ingredients
- Take orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios)
- Prepare beverages following recipes
- Serve beverages and prepared food, like cookies, pastries and muffins
- Receive and process payments (cash and credit cards)
- Keep the bar area clean
- Maintain stock of clean mugs and plates
- Check if brewing equipment operates properly and report any maintenance needs
- Comply with health and safety regulations
- Communicate customer feedback to managers and recommend new menu items
- Properly maintain and store products, including perishable items
- Prepare food items as needed
- Occasionally break down recycling & receive deliveries
Skills
- Previous work experience as a Barista or Waiter/Waitress
- Hands-on experience with brewing equipment
- Knowledge of sanitation regulations
- Flexibility to work various shifts
- Basic math skills
- Ability to gauge customers’ preferences
- Excellent communication skills
- High school diploma; relevant training is a plus
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- Employee discount
- Referral program
Physical Setting:
- Coffee shop
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Weekend availability
Supplemental Pay:
- Tips
COVID-19 considerations:
Though NYC has lifted COVID-19 mandates, we still sanitize commonly used surfaces throughout the day.
Experience:
- Barista: 1 year (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Work Location: Multiple Locations