Scheduling/Service Agent

Nisswa, MN Full Time
POSTED ON 5/10/2024
 
 
 
 
Are you an enthusiastic individual with excellent customer service, phone, and organizational skills? No sales quotas or outbound calls—sales happen when customers seek our service. Join our team for an exciting career, where you'll be part of a vibrant and friendly atmosphere in a growing and stable company!


Adam’s Pest Control - Nisswa office, is currently hiring a full-time Scheduling/Service Agent.  Adam's is a family-owned and operated business with over 50 years of continuous growth!  We are committed to friendly service, effective solutions, and 100% customer satisfaction.

 

Location:

Nisswa, MN  - Up to one day working at home a week after the training period

 

Position Type:

Full-Time • Hourly Commission Incentives For New Sales • Non-Exempt

 

Benefits:

  • Hourly Commissions (no quotas or outbounds sales)

  • Health, Dental, Vision, & More

  • PTO, Paid Holidays, and Sick Leave


General Tasks:

  • Sell services from inbound calls

  • Plan and schedule services as necessary

  • Manage & optimize Technician schedules and routes

  • Build customer relationships

  • Administer customer satisfaction records

  • Contact customers to respond to inquiries


General Requirements:

  • High School Diploma or GED equivalent

  • Minimum of 2 years customer service experience preferred

  • Proficient computer and phone skills 

  • Excellent typing skills (at least 40 WPM) 

  • Background in telecommunications is highly preferred but not required

  • Ability to pass a drug screen and criminal background check


Hours:  

  • 8:00 AM to 5:00 PM, Monday - Friday

  • Rotating Monthly Saturdays from 8:00 AM to 12:00 PM (only for peak season April-September) 

  • Interested applicants must be flexible and able to work as early as 7:00 am and/or as late as 6:00 pm at least one day per week during peak season.  

  • This role does provide some flexibility.


About Adam’s Pest Control:

Adam’s Pest Control is a familiar brand with an excellent reputation.  We are known throughout Minnesota and nationally for our innovation and solid leadership.  We are a family-owned business and the owners play an active role in the daily operations.  We enjoy all of the advantages of being a larger pest control company, but are small enough that the owners know your name. Our culture celebrates victories, helps one another succeed, and believes that a continually growing Adam’s creates more opportunities for individual development and advancement.  We think it is a pretty great place to work and invite you to join us!


Adam’s Pest Control is an AA/EEO employer.


Salary.com Estimation for Scheduling/Service Agent in Nisswa, MN
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