What are the responsibilities and job description for the Digital Services- System Admin I (Early Shift) position at Adams Communication & Engineering Technology?
Overview
About ACET:
Adams Communication & Engineering Technology (ACET), Incorporated is a Veteran Owned Small Business (VOSB) system engineering and information technology firm, headquartered in Maryland and Virginia. Incorporated in 1999, we support mission critical Information Technology (IT) business needs for clients within the intelligence community (IC), Department of Defense (DOD), Veteran Administration (VA) and for select commercial clients. ACET, Inc.’s technical, programmatic, and analytical professionals are experts in commercial technology, customized solutions, and proprietary government systems.
ACET is seeking a Digital Services-DSOC- System Admin to join our dynamic team at our Annapolis Junction, MD., location.
Immediate long term position. (Tuesday thru Saturday 6am-2pm or 7am-3pm)
(A /Net , or higher cert required)
Candidate MUST complete training during the first several months on contract, for this position. Dayshift training is required.
Responsibilities
Responsibilities:
Responds to internal and external IT Service Requests for IT service on both Unix and NT servers. Provides user notification of receipt of Web- or email-submitted requests. Logs and tracks inquiries using service request management database, and maintains history records and related documentation. Promptly categorizes, generates, routes and escalates, when necessary, customer requests that are escalated beyond the ITSC area of responsibility. This position will include account creation, modification, and deletion responsibilities.
Qualifications
Required Qualifications:
- Current and active TS/SCI w/Agency FS Polygraph is required.
- 5 years of related experience plus a BS degree (or 5 additional years’ experience if no degree).
- Minimum of 1 year of experience with background in Microsoft Office applications to include Outlook, Word, and Excel.
- Experience in ticket management system like Remedy is a plus.
- UNIX experience is not required, but is a plus.
- Candidate MUST complete training during the first several months on contract, for this position.
- Candidate shall have appropriate certification in compliance with the requirements of the DoD 8570 Information Assurance Category IAT Level II. A /Net , or higher cert required.
- All candidates must be a U.S. Citizen to apply.
ACET is an Equal Opportunity / Affirmative Action Employer and VEVRAA Federal Contractor.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
