Manager, Finance Business Process

Description

Position Summary:

The Manager, Business Process to lead the documentation of Business Process Architecture for Finance Systems and Operations. The ideal candidate will have extensive experience in supporting finance systems strategy, project reporting, and implementing project management tools like JIRA. They will be responsible for overseeing user story creation, work assignment, prioritization, end-user testing, and software development life cycle activities. Additionally, this role involves supporting the documentation of business process controls.

Essential Functions and Job Responsibilities:

Business Process Documentation:

• Lead the documentation of business process architecture for finance systems and operations.
• Collaborate with cross-functional teams to understand existing processes and identify areas for improvement.
• Develop comprehensive process documentation, including process flows, standard operating procedures, and process maps.

Finance Systems Strategy and Project Reporting:

• Manage finance systems strategy, ensuring alignment with overall business objectives.
• Oversee project reporting, including status updates, milestone tracking, and resource allocation.
• Develop and maintain project documentation, such as project charters, schedules, and budgets.

Implementation of JIRA for Project Tracking:

• Lead the implementation of JIRA as a project management tool for tracking finance systems projects.
• Configure JIRA workflows, user permissions, and issue types to align with project requirements.
• Provide training and support to team members on JIRA usage and best practices.

User Story Creation and Work Prioritization:

• Collaborate with stakeholders to gather requirements and translate them into user stories.
• Prioritize user stories based on business value, resource availability, and project timelines.
• Facilitate backlog grooming sessions to ensure a steady flow of work for development teams.
• End-User Testing and Software Development Life Cycle (SDLC) Activities:
• Coordinate user acceptance testing (UAT) activities, including test planning, execution, and defect management.
• Work closely with development teams to ensure successful implementation of user stories and features.
• Manage the software development life cycle, from requirements gathering to deployment and post-implementation support.

Business Process Controls Documentation:

• Support the documentation of business process controls, including internal controls, compliance requirements, and risk assessments.
• Ensure that business processes are designed and executed in accordance with regulatory standards and industry best practices.

Management/Supervision:

• Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards.
• Establishes annual goals and objectives for the department based on the organization’s strategic goals.
• Responsible for achieving organizational performance and retention goals, including timely completion of performance evaluations.
• Maintains patient confidentiality and functions within the guidelines of HIPAA.
• Completes assigned compliance training and other educational programs as required.
• Maintains compliant with AdaptHealth’s Compliance Program.
• Performs other related duties as assigned.

Competency, Skills, and Abilities:

• Strong verbal and written communication 
• Excellent customer service and telephone service skills 
• Excellent analytical and problem-solving skills, with the ability to identify process improvement opportunities.
• Solid understanding of software development life cycle (SDLC) methodologies, such as Agile or Scrum.
• Excellent communication and stakeholder management skills, with the ability to collaborate effectively across departments and levels of the organization.
• Project management certification (e.g., PMP, Agile/Scrum) is a plus.
• Expert level of Excel skills including but not limited to pivot tables and advanced formulas. 
• Proficient computer skills and knowledge of Microsoft Office 
• Ability to prioritize and manage multiple tasks. 
• Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction. 
• Functional understanding of other Oracle modules, such as Payables, Assets, Projects, and Procurement is a plus. 
• Understanding of general business operations and internal controls; ability to assess and provide input into impact of a business process / system change. 

Requirements

Education and Experience Requirements:

• Bachelor’s degree in Business Administration, Finance, Information Systems, or related field. 
• Five (5) plus years of experience in business process management, with a focus on finance systems and operations.
• Strong understanding of finance systems and processes, including ERP systems (e.g., SAP, Oracle).
• Proven experience in implementing and managing project management tools like JIRA.

Physical Demands and Work Environment:

• Work environment may be stressful at times, as overall office activities and work levels fluctuate. 
• Must be able to bend, stoop, stretch, stand, and sit for extended periods of time. 
• Subject to long periods of sitting and exposure to computer screen. 
• Ability to perform repetitive motions of wrists, hands, and/or fingers due to extensive computer use. 
• Must be able to lift 5 to 10 pounds periodically as needed. 
• Ability to utilize a personal computer and other office equipment. 
• May be exposed to angry or irate customers. 
• Physical and mental ability to analyze data and conduct research. 
• Ability to work independently with little or no supervision. 
• Mental alertness to perform the essential functions of position. 
• Must be able to drive and travel as needed. 
• Other duties outside of normal business hours as needed.