Operations Manager

Adaptec Solutions is a top-ten, North American integration partner engineering diverse material handling and automation solutions with lifecycle service support for manufacturing, distribution, and warehousing companies.

Role Overview: As a pivotal leadership position within the management team, the Operations Manager is crucial for ensuring the seamless operation of our shop floor facilities in Rochester, Painted Post, and Memphis, along with field operations at customer sites throughout installation and commissioning. This role is instrumental in delivering high-quality systems and solutions to our customers on time and within budget, driving revenue growth in line with company objectives. This position is responsible for the following functional areas:

• Manufacturing, assembly, and panel build
• Equipment wiring and plumbing
• Test, debug, and commissioning
• Logistics, inventory, and project staging
• Facilities upkeep and safety
• Team training

Effective collaboration with the PMO Manager, Project Managers, Supply Chain Manager, and Engineering Managers is crucial to synchronize operational efforts with the company's goals. The ideal candidate will nurture a collaborative environment centered around teamwork, instilling uniform practices and cohesive culture across all sites.

Direct reports include:

• Shop Manager – Rochester, NY (with ~10 direct reports)
• Shop Manager – Painted Post, NY (with ~10 direct reports)
• Shop Manager – Memphis, TN (with ~8 direct reports)
• Material Handling Install Manager – Rochester, NY (with ~10 direct reports)

Job Duties & Responsibilities

• Utilize Excel, Power BI, and other computer tools for data-driven analysis to lead the identification of trends and continuous improvement initiatives
• Contribute to the development of long-term strategic goals
• Plan operations strategy, including capital investment for facility efficiency and safety
• Foster a culture of continuous improvement in collaboration with senior management
• Plan and execute professional development for operations staff
• Maintain rigorous employee engagement and review processes
• Manage project communications and facilities activities
• Manage subcontractors and temporary labor to meet installation deadlines
• Coordinate resource allocation with the VP of Lifecycle Services
• Support sales efforts, including customer presentations and facility tours
• Prepare for installation including site readiness
• Develop KPIs to measure functional team performance
• Standardize and manage job boards and workspaces
• Up to 25% travel required

Education & Experience

• Bachelor's degree in Engineering, technical discipline, or equivalent experience preferred
• At least ten years of industrial manufacturing experience, demonstrating career growth and increased responsibility
• Proven operational leadership, including achieving revenue targets

Skills And Characteristics

• Proactively pursues opportunities for improvement and efficiency enhancement
• Self-driven always seeking out opportunities for improvement
• Experience in a manufacturing or complex assembly environment, with a preference for engineered-to-order and robotics knowledge
• Proven focus on safety and continuous improvement
• Ability to manage and schedule resources dynamically and deliver on revenue goals
• Providing timely feedback and holding employees accountable for achieving results
• Implementation of systems and processes design to optimize resources
• Expertise in setting and managing performance objectives
• Strong collaborative skills across all company functions
• Embraces the values of Integrity, Quality, and Servant Leadership

Measurements Of Success

• Achieving zero safety incidents
• Meeting or exceeding revenue and margin targets
• Ensuring customer satisfaction with on-time deliveries
• Continuously improving efficiency and increasing productivity
• Delivering consistently high-quality products and services
• Fostering employee retention and growth
• Developing and upholding all production and operations SOPs

In compliance with pay transparency requirements, the salary range for this role is $125,000-$150,000. The salary range provided is a general guideline. When extending an offer, Adaptec Solutions considers factors including, but not limited to experience and geographic location. Adaptec Solutions also offers a variety of benefits including generous paid time off (PTO), 11 paid company holidays including your birthday, health, dental and vision insurance, HSA/FSA accounts, 401(k) match, short-term/long term disability coverage and basic life/AD&D insurance and education assistance.

Adaptec Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.