Dispatcher – Logistics / Automotive

Here at Adcock Transport, we are a transport company based in Pennsylvania with remote locations across five states. We are hiring a dispatcher to help us keep growing. If you are dedicated and ambitious, Adcock Transport is an excellent place to grow your career. You will build outbound loads for our drivers and partner carriers; this will also include finding freight for the return trip for Adcock drivers. You will be responsible for taking calls from drivers and brokers/customers and making sure they have the required assistance they need. There will be inputting of data into our TMS platforms, conducting follow up with drivers and uploading carrier packets into both platforms. Must be a resident of PA. This is an in-office position.

Responsibilities

• Building outbound loads for drivers and partner carriers in your segment
• Answers phones and assists drivers/customers as needed.
• Vetting and updating carrier packets to upload into our TMS.
• Build backhauls and fill out existing loads with broker freight.
• Perform follow up to ensure units are picked up and delivered in the time frame discussed and dates are updated in VLMS or Super Dispatch
• Ensure that all notes are documented in company used platforms and communicated to all necessary parties.
• Effectively communicate with the drivers, customers, and dispatchers
• Ensure that the customer/driver is taken care of during the call and provide timely solutions.
• Respond to emails in a timely manner.

Qualifications

• Excellent communication skills to collaborate with others under any type of condition.
• Excellent clerical and organizational skills
• Basic computer knowledge
• Ability to manage conflicting events happening at the same time.
• Ability to work under stress and remain calm.
• Ability to relay information in a fast-paced environment.
• High School diploma or GED equivalent
• Ability to follow procedures and regulations in relation to the transport industry.
• Excellent customer service skills
• Ability to follow through with tasks that originate from meetings or calls.
• The ability to think creatively.
• Ability to use a map.

Job Type: Full-time

Pay: From $40,000.00 per year

Benefits:

• 401(k)
• Health insurance
• Paid time off

Schedule:

• 8 hour shift

Experience:

• Dispatching: 1 year (Required)
• Car hauler Dispatch: 1 year (Preferred)

Ability to Relocate:

• Manheim, PA 17545: Relocate before starting work (Required)

Work Location: In person