Head Teller (Kissimmee)

Description

Addition Financial is a member-owned, not-for-profit financial cooperative, offering comprehensive financial solutions that help members achieve their financial goals. Our members have built Addition Financial into a billion dollar institution, rated 5-stars for our strength and security. And in return, Addition Financial has been there for our members and the communities we serve throughout Central Florida, since 1937.

Role Overview

Supervises, coordinates, and schedules activities of employees engaged in Teller functions, ensuring that work is performed in accordance with established policies and procedures such as: accurately accounting for funds received and disbursed, correctly recording member transactions in the credit union's data processing system, and providing information to members with respect to their financial and other transactions at the credit union.

Day-to-Day

• Proactively identify changes in the member's life events and banking needs in order to recommend relevant services and financial solutions to help members to achieve financial success.
• Recognize referral opportunities and refers members for specialized services, including investments, real estate, commercial, and other financial needs.
• Encourage, coach and inspire Team Members on how to recognize referral opportunities and to recommend relevant services for members.
• Supervise, coordinate, and schedule teller activities ensuring work is performed in accordance with established policies and procedures/regulations.
• Develop teller work schedules to provide adequate level of service to members.
• Daily ensure all teller transactions are balanced: searching records to assist tellers in locating/reconciling posting errors.
• Audit teller cash drawers when needed and remove cash to vault to reduce drawer levels when appropriate.
• Performs teller work to assist teller staff during peak work periods.
• Performs other duties as needed.

Requirements

High school diploma or general education degree (GED); plus one to three years related experience and/or training in a full service financial institution.

Working With Us:

We’re continually recognized as a top employer because we understand people like you want more out of your career. Like making a difference in people’s lives and in the community. Being part of a team that supports each other. Feeling good about the time you spend at work each day. And being able to balance your life while also earning a competitive base salary and benefits, including:

• 401k with profit sharing contribution
• Comprehensive medical, dental and vision coverage from leading insurance providers
• Continuing education and up to $5,000 in tuition assistance annually
• Generous vacation and sick pay
• Paid parental leave and volunteer time off
• Major holidays off including Federal holidays that many other industries don't observe
• Credit union benefits including reduced consumer/mortgage loan rates, free checks, and other financial services discounts

At Addition Financial, we accept you for who you are. We are an equal opportunity employer and do not discriminate based on race, color, creed, religion, national origin, sex, marital status, age, or disability/handicap with regards to recruitment, selection, placement, promotion, wages, benefits, and any other areas of employment. Personal perspectives and beliefs are what helps our team members, and our company, grow as a whole and we seek to nurture that inclusiveness. We welcome our team member’s diverse viewpoints and work together so that everyone’s voices are heard. So, if you’re ready to take your career to the next level, Count Us In®.