Hotel Front Desk Supervisor
Job Posting for Hotel Front Desk Supervisor at Adelphi Hotel Partners
Are you looking for a rewarding leadership opportunity and have previous experience as a front desk agent? We’re hiring a hotel front desk manager to lead our already fantastic team. You’ll be responsible for managing the reception area, supervising front office staff, enforcing hotel policies, and ensuring guest services are exemplary. Applicants should have experience in the hospitality industry, demonstrate a commitment to customer service, and come to work with a positive attitude. If you have management skills and enjoy providing excellent customer service, apply today!Compensation:
$19 - $20 hourly
Responsibilities:- Lead operations at the front desk and make sure guests have an exceptional stay
- Engage with hotel guests in person and over the phone, help with any questions they may have, and resolve complaints
- Generate occupancy reports and compile financial information for the general manager
- Make sure to adhere to the front desk budget and put in orders for office supplies as needed
- Hire, train, and supervise front desk staff, including concierge, front desk agents, and ensure they provide excellent guest services and enforce hotel policies
- 2 or more years of experience as a front desk supervisor or related office management position in the hospitality industry
- Prior hospitality experience of 1 year is required for this position
- Proficient bookkeeping skills, including experience with Microsoft Word and Excel, strongly desired
- Possess excellent management skills, communication skills, and multitasking skills
- Must possess a high school diploma or equivalent certification (GED)
The Adelphi Hotel Partners is Saratoga Springs’ landmark boutique property which blends old-world grace and Victorian grandeur with exceptional service and style for today’s guests. It is a part of Adelphi Hospitality Group which manages luxury hotels, restaurants, and hospitality properties.
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Salary.com Estimation for Hotel Front Desk Supervisor in Saratoga Springs, NY
$32,361 to $43,767
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Job openings at Adelphi Hotel Partners
Adelphi Hotel Partners
Saratoga Springs, NY
Full Time
Adelphi Hotel Partners
Saratoga Springs, NY
Full Time
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