ADI, part of Resideo Inc, is North America’s leading wholesale distributor of security and low voltage
products. We are passionate about helping customers prosper in this exciting and growing marketplace.
We understand the business of customer service but more importantly, we understand that our people
are our greatest asset. We take pride in having the largest and most well-trained team of sales and
technical professionals that make us an indispensable partner to our customers.
Are you ready to be the reason we are considered the best in the industry? Apply today and learn more
about our culture of performance, customer service, employee development and endless opportunities.
JOB DUTIES:
Grow Customer Accounts for Profit
· Meet performance targets by growing revenue and increasing margin of assigned
· accounts. Increase order size, grow customer transactions, and leverage pricing tools to
· improve margin percentage.
· Increase customer base by adding new customers
· Identify opportunities and convert customer purchases from competition
· Manage all existing accounts through steady communication using Customer Database
· Make Outbound Calls and reach minimum number of calls every day to present leads.
Build Customer Relationship
· Promote positive relationships within the ADI organization to encourage team sales and
· promote exceptional customer service for customers.
· Educate customers about new products and product lines by keeping abreast of new
· developments in the industry.
· Maintain and update customer interactions in the tracking system
Demonstrate Product Knowledge
· Apply knowledge of products and/or services and sell it to customers
· Explain features and advantages to customer in entire non-technical terms
· Stay up to date on new offerings, technology trends through Industry News, and various
· other sources.
Create Brand Value - Promote ADI
· Leverage ADI Resources, Services and Programs to educate customers
· Provide exceptional shopping experience in store, by phone and online.
YOU MUST HAVE:
WE VALUE:
Job Type: Full-time
Pay: $19.23 - $22.75 per hour
Benefits:
Experience level:
Shift:
Supplemental pay types:
Weekly day range:
Work setting:
Work Location: In person
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