What are the responsibilities and job description for the Client Service Representative position at Aditi Consulting?
Summary:
The Client Service Representative position requires a high level of client interaction in providing exceptional sales and service. Responsible for following established policies and procedures to resolve customer requests. Individuals at this level are expected to use some independence of thought but refer more complex transactions to other experts. Client Service Representative will identify cross-sell opportunities and make appropriate referrals.
Responsibilities:
- Promote service excellence by modeling exceptional client service, retain and build existing relationships with clients.
- Meet and exceed sales and service goals and objectives.
- Respond to difficult or complex product and service inquiries from client members and business partners.
- Build internal and external relationships through exceptional problem solving ownership and follow-through.
- Model exemplary client service behaviors.
- Help Office Manager for operational and compliance tasks in the day to day operations of the office.
Compensation:
The pay rate range above is the base hourly pay range that Aditi Consulting reasonably expects to pay someone for this position (compensation may vary outside of this range depending on a number of factors, including but not limited to, a candidate’s qualifications, skills, competencies, experience, location and end client requirements).
Benefits and Ancillaries:
Medical, dental, vision, PTO benefits and ancillaries may be available for eligible Aditi Consulting employees and vary based on the plan options selected by the employee.
About the Company:
Aditi Consulting
Salary : $20 - $25
