Operations Supervisor - Hammond, LA

Description

ADMA BIOCENTERS are FDA-licensed facilities dedicated to the collection of human plasma from donors. Human plasma is used to make special medications to help treat and prevent infections in patients.  We have an opening for an Operations Supervisor.

The Operations Supervisor must be competent in all aspects of the ADMA BioCenters operations. They will be required to be certified and become a preceptor in each work area. They will also develop the ability to supervise and train employees in each work area. They will assist with the supervision of all activities executed within the plasma collection centers as assigned by the Center Director or Assistant Manager. These responsibilities include, but are not limited to plasma production, quality assurance, and human resource management. In the absence of senior center management members this position oversees all activities within the site otherwise is 100% working in their primary supervisory role.

The Operations Supervisor will work with other ADMA team members to create an environment of teamwork and mutual respect between staff members. This position will work to ensure donor satisfaction is maximized with the intent of providing a safe, healthy, and friendly environment for both donor and staff.

Job Functions:

Following the required training in each of the following functions, job functions may include, but are not limited to:

• Direct oversight and responsibility for employee activities and donor service within their assigned area(s).
• Ensures staff are trained and competent to perform job duties in accordance with the SOP’s and regulatory requirements.
• Monitors and directs donor flow through the Center to ensure donors are moving through the center at the expected pace and makes necessary adjustments to meet expected donor time in center goals.
• Perform lookbacks, audits, data tracking, and process flow evaluation.
• As assigned work directly with QA monitoring errors, developing, and implementing corrective actions, and ensuring the Center meets regulatory, cGMP, and customer requirements at all times.
• Monitors staff performance against existing standards and provides immediate correction to staff as needed.
• Monitors medical supply usage and use of other company resources to confirm use as intended and in accordance with SOP and routinely monitors inventory against usage. Inform CD/AM when supplies are needed.
• Participates in Center internal audits and assists, as necessary.
• Manages staff absences, attendance issues, and work task schedules on a proactive basis.
• Directly oversees donor satisfaction on a day-to-day basis and works to limit all service issues and delays.
• Provides input into staff annual evaluations.
• Sets an example of excellent work ethic and instills good work ethic in staff.
• Maintains competence with all position required tasks.
• Travel required on an as needed basis.
• All other duties as assigned.

Qualifications

Job Requirements:

• College degree in business administration or biological sciences program preferred or equivalent experience.
• Entry level management position, minimal experience is required.
• Ability to drive for extended periods (two hours at a time).
• Ability to drive or fly to company/industry meetings or training as determined by supervisor.
• Occupational Exposure to blood borne pathogens.
• Available to work extended shifts.
• Ability to lift, pull, or tug up to 40lbs.
• Work requires extended periods of standing and bending.
• Ability to train others required.
• CPR certified or the ability to obtain certification preferred.

In addition to competitive compensation, we offer a comprehensive benefits package including:

• 401K plan with employer match and immediate vesting
• Medical, Vision, Life and Dental Insurance
• Pet Insurance
• Company paid STD and LTD
• Company Paid Holidays
• Paid Time Off (within the first year)
• Tuition Assistance (after the first year)

ADMA BioCenters, Inc. uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.

ADMA BioCenters is an Equal Opportunity Employer