User Applications Specialist

body > .skiptranslate { display: none !important; } body { top: 0px !important; } /* adjust search box style based content translation display */ @media (max-width: 1024px), (max-width: 1024px) { html:not(.-ignore-tablet-styling) .search-container .search fieldset.active { margin-top: 177px; } } ‌ ‌View ‌Collapse Skip to Main Content ADA Compliance Careers Login Logout User Profile Search The Unified Judicial System of Pennsylvania The Unified Judicial System of Pennsylvania Opinions Search court opinions and postings Cases of Public Interest Find information on cases Court of Judicial Discipline New postings Docket Sheets Search, view and print court docket sheets Pay Fine or Fees Securely pay fines, costs, and restitution E-Filing Electronically file documents with the courts Forms Access Unified Judicial System forms Public Records Access public records and policies Contact Us Access Judiciary contact information Careers Review open job listings Sign Up for Court News and Updates Sign Me Up Translation Disclaimer Disclaimer Menu Resources Search Courts Supreme Court Supreme Court Justices Docket Sheets Court Opinions and Postings Supreme Court Prothonotary's Addresses Calendar Committees, Boards & Advisory Groups Superior Court Superior Court Judges Docket Sheets Court Opinions Superior Court Prothonotary's Addresses Calendar Commonwealth Court Commonwealth Court Judges Docket Sheets Court Opinions and Postings Commonwealth Court Prothonotary's Address Calendar Courts of Common Pleas Common Pleas President Judges Common Pleas Judges District Court Administrators Individual County Courts Docket Sheets Minor Courts Magisterial District Judges Philadelphia Municipal Court Judges Pittsburgh Municipal Court Judges Docket Sheets Judicial Administration Communications Information Technology Operations Language Access & Interpreter Program Office of Children & Families in the Courts Problem-Solving Courts Elder Justice in the Courts Judicial District Security Budget Human Resources Benefits Job Openings Judicial Education News & Statistics News Cases of Public Interest News Releases Media Resources Research & Statistics Reports Archive Learn Autism and the Courts Human Trafficking Protection Orders How the Courts Operate History How Judges Are Elected Legal Glossary Jury Duty Civics Outreach and Education Back to Top Courts Quick Links Cases of Public Interest Court News Docket Sheets Opinions E-Filing Careers Supreme Court Supreme Court Justices Docket Sheets Court Opinions and Postings Supreme Court Prothonotary's Addresses Calendar Committees, Boards & Advisory Groups Superior Court Superior Court Judges Docket Sheets Court Opinions Superior Court Prothonotary's Addresses Calendar Commonwealth Court Commonwealth Court Judges Docket Sheets Court Opinions and Postings Commonwealth Court Prothonotary's Address Calendar Courts of Common Pleas Common Pleas President Judges Common Pleas Judges District Court Administrators Individual County Courts Docket Sheets Minor Courts Magisterial District Judges Philadelphia Municipal Court Judges Pittsburgh Municipal Court Judges Docket Sheets Judicial Administration Quick Links Cases of Public Interest Court News Docket Sheets Opinions E-Filing Careers Communications Information Technology Operations Language Access & Interpreter Program Office of Children & Families in the Courts Problem-Solving Courts Elder Justice in the Courts Judicial District Security Budget Human Resources Benefits Job Openings Judicial Education News & Statistics News Cases of Public Interest News Releases Media Resources Research & Statistics Reports Archive Learn Autism and the Courts Human Trafficking Protection Orders How the Courts Operate History How Judges Are Elected Legal Glossary Jury Duty Civics Outreach and Education Back to Top Opinions Search court opinions and postings Cases of Public Interest Find information on cases Court of Judicial Discipline New postings Docket Sheets Search, view and print court docket sheets Pay Fine or Fees Securely pay fines, costs, and restitution E-Filing Electronically file documents with the courts Forms Access Unified Judicial System forms Public Records Access public records and policies Contact Us Access Judiciary contact information Careers Review open job listings Sign Up for Court News and Updates Sign Me Up Home Judicial Administration Human Resources Job Openings User Applications Specialist User Applications Specialist Posted January 24, 2024 Department Information Technology Category Professional Location Mechanicsburg Status Full-Time Hire Schedule M-F Starting Salary $58,799 - $71,232 Description The User Applications Specialist is part of the Enterprise User Services (EUS) team performing advanced technical work for critical specialized line-of-business applications, project management, and application licensing. This position provides technical leadership to the team in the design of server infrastructure and operating procedures and the configuration, implementation, management, and support of specialized applications to implement technologies that allow end users to work effectively. Primary Duties Designs, implements, and maintains the Hybrid Exchange environment used throughout the Unified Judicial System (UJS), Configures, troubleshoots, and maintains virtual and physical servers and the applications and services they provide. Administer and manage Exchange services, including mailboxes, groups, and policies. Implement and maintain email authentication and security using Defender, Office 365, and Exchange Online Protection Monitors server and application logs; and TICKETS queue; responds appropriately. Implement and enforce identity and access management policies (compliance and conditional access policies, device compliance policy, PIM, RBAC, user risk and sign-in risk policy). Designs, implements, and maintains cloud-based technology including configuration, troubleshooting, and maintenance of Office 365, Exchange Online, and Microsoft Azure offerings currently implemented by the courts. Manages user IDs, third-party access, and access security in the EUS server environment. Develops new processes and procedures for the Office 365 & Azure environment as new features are researched, piloted, approved, and implemented. Serves as a point of contact for managing the Judiciary’s operating system, application, and cloud-based licenses. Fully understands complex licensing requirements to monitor compliance and assist with new and recurring purchases. Assists with all tasks associated with managing software licensing, such as tracking renewal dates and maintaining documentation. Assists in the research and recommendation for emerging technologies that would be candidates for future cloud/server/application-based initiatives for enterprise implementation. Assists with maintaining the Snow software management system to ensure correct reporting of software information. Minimum Qualifications Associate’s degree in any information technology field; AND Three years of experience in managing Exchange Online and identity management solutions. An equivalent combination of education, experience, and / or training may be considered. Additional Requirements/Preferences Knowledge of technologies used to support end users and maintain enterprise systems is required. These include Microsoft System Center Suite, Hyper V, Snow License Inventory, VMWare, Active Directory, Federation Services, PKI, DNS, Enterprise Volume Licensing, Office 365, Azure, Exchange Online, Microsoft Intune, Citrix XenServer, Linux, DHCP, Facilities Building Administration servers. Advanced knowledge of enterprise operating systems, applications, and cloud-based licensing standards and best practices is required. A satisfactory criminal background check is required. Additional Information Remote work may be available up to two days weekly. Excellent benefits program including comprehensive, low-cost medical, dental, vision, and prescription plans for employees and eligible family members beginning on the first day of employment; 13 paid holidays, 12 paid sick days, and 12 paid vacation days per year; salary increases; student loan forgiveness plan; employee assistance programs; and retirement plans. Free parking. Unified Judicial System Hiring Policy The Unified Judicial System of Pennsylvania recruits, employs, and promotes the most qualified applicants without regard to their political affiliation, race, color, age, national origin, sex, sexual orientation, gender identity or expression, religion, disability, or other non-merit facts or considerations. Reasonable accommodations will be provided to applicants with disabilities as may be necessary to ensure that all applicants are given a fair and equal opportunity to compete for all employment positions. Applicants who need accommodation for an interview should request so in advance. UJS hiring and employment policies and procedures are intended to conform to all applicable state and federal laws governing fair and non-discriminatory hiring and employment practices and are subject to change as necessary to remain in compliance with such laws. Applicants requiring accommodation, for any part of the application and/or interview process, should contact Human Resources at (717) 231-3309 or human.resources@pacourts.us. or Return to Job List Print Page Sidebar Human Resources Job Openings Benefits The Unified judicial system of Pennsylvania Careers Login Search Back to Top Courts Supreme Court Supreme Court Justices Docket Sheets Court Opinions and Postings Supreme Court Prothonotary's Addresses Calendar Committees, Boards & Advisory Groups Superior Court Superior Court Judges Docket Sheets Court Opinions Superior Court Prothonotary's Addresses Calendar Commonwealth Court Commonwealth Court Judges Docket Sheets Court Opinions and Postings Commonwealth Court Prothonotary's Address Calendar Courts of Common Pleas Common Pleas President Judges Common Pleas Judges District Court Administrators Individual County Courts Docket Sheets Minor Courts Magisterial District Judges Philadelphia Municipal Court Judges Pittsburgh Municipal Court Judges Docket Sheets Judicial Administration Administrative Office of Pennsylvania Courts Communications Information Technology Operations Language Access & Interpreter Program Office of Children & Families in the Courts Problem-Solving Courts Elder Justice in the Courts Judicial District Security Budget Human Resources Job Openings Benefits Judicial Education News & Statistics News Cases of Public Interest News Releases Media Resources Research & Statistics Reports Archive Learn Autism and the Courts Human Trafficking Protection Orders How the Courts Operate History How Judges Are Elected FAQs Legal Glossary Jury Duty Submit comments and inquiries ‌ ‌ ‌ ‌ Contact Us ‌ Mailing Address: Pennsylvania Judicial Center 601 Commonwealth Avenue P.O. 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