What are the responsibilities and job description for the Manager, Credit Business Systems position at Adobe?
locations
San Jose
time type
Full time
posted on
Posted Today
job requisition id
R122467
Our Company
Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!
Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!
Our Company
Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences. We’re passionate about empowering people to craft beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
We’re on a mission to hire the very best and are committed to building exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!
The Opportunity
You will lead a small team of Business System Analysts in the US and Ireland, as part of the Credit department, and within Adobe’s Treasury organization. Adobe’s Credit department manages thousands of commercial accounts worldwide representing $10 billion annually in accounts receivable. Our success directly impacts Adobe’s cash flow and profitability. Your knowledge of credit and collections processes will be the foundation for you and your team as you participate in implementing new business initiatives, identify systematic ways to streamline business processes, and provide recommendations to enhance current systems. You will solve issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors. You will partner multi-functionally with Adobe’s IT organization, external consultants, and other internal business groups to enhance and improve business processes and systems across the organization. You will primarily be working with SAP, Salesforce.com, Microsoft Dynamics, and HighRadius.
What you'll Do
- Provide team support as a SAP Superuser – expert level SAP GUI functional knowledge, including FSCM CM, SD/FI and CC/CI; S4 HANA is a plus.
- Be a business lead in the Microsoft Dynamics implementation
- Lead a team of Analysts who have a wide range of projects, systems, and initiatives they are responsible for.
- Provide guidance and recommendations for business process improvements where system automation can be applied.
- Lead the team where system changes need to be evaluated, designed, tested, and implemented where it impacts the Credit organization
- Supervise critical existing systems and identify causes of any failures.
- Log and drive user stories and track bugs within Jira. Document project scope and requirements.
- Work with multi-functional teams in the Adobe’s Finance and IT organization
- Document processes and technical detail of automated systems. May provide user training to system users.
- Be highly involved in UAT by creating test scripts, identifying test data, and documenting results.
- Create and maintain reports in Power BI, Tableau, and/or Alteryx.
What you need to succeed
- Knowledge of credit and collections processes
- Have experience leading a team
- SAP / S4 Hana super user experience including in-depth knowledge of SAP tables and functionality of FSCM CM and can view data with an analytical approach and problem resolution focus
- Microsoft Dynamics experience, ideally with Quote-to-Billing process
- Functional knowledge of Salesforce.com, Intaact, Netsuite, and HighRadius
- Ability to define business requirements, govern scope, manage and document UAT for project and/or initiative.
- An ability to multi-task, solve, prioritize, and work to a very high level of accuracy.
- Capable of self-management and learning. A focus on growth and development and willingness to learn additional systems.
- The best applicant for this role is detail oriented, curious, and adaptable with a love for learning new processes!
- Bachelor’s degree or 7 years equivalent experience.
At Adobe, you will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely.
If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.
Adobe is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
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