Surgery Scheduler

Dedicated to serving northeast Oklahoma’s bone, joint, and muscle needs, our specialty-trained doctors at Advanced Orthopedics of Oklahoma deliver the expert, compassionate care needed to heal, recover, and advance.

We proudly offer the highest level of comprehensive care for a variety of musculoskeletal concerns, from chronic pain to acute injuries, to area residents throughout Tulsa, Claremore, Bixby, McAlester, and the surrounding areas.

Job Title: Surgery Scheduler

Reports To: Manager, Test & Surgery Scheduling

Job Summary: The Surgery Scheduler schedules surgical procedures for multiple physicians and assures that all the appropriate clinical and insurance coding information is collected for the surgery schedule. Scheduler receives requests to schedule procedures from the clinic and schedules the procedure according to established guidelines. Scheduler provides accurate information and maintains open communication with needed departments and physicians regarding schedule changes.

Essential Functions and Responsibilities:

• Schedules surgical cases at multiple surgical facilities.
• Notifies appropriate personnel of equipment needed for individual cases.
• Receives all pre-op patients and verifies all information, including times, are correct and understood.
• Communicates with surgical personnel regarding coverage needed.
• Coordinates any auxiliary hospital charges performed by support personnel such as casting, home health, etc.
• Communicates any schedule changes with appropriate personnel.
• Fill in and assist others in department when needed.
• Performs other duties as assigned.

Education:

• High school diploma or GED required.

Work Experience:

• Previous scheduling experience in a health care environment.
• Customer Service experience.

Licensure, Registration and/or Certification: None.

Knowledge, Skills, and Abilities:

• Experience in the field of orthopedics or pain management preferred.
• Knowledge of medical terminology
• Strong computer skills
• Knowledge of insurance plans and criteria.
• Ability to professionally handle a high volume of phone calls.
• Ability to work in a professional and courteous manner.
• High level of organizational skills, excellent documentation, and communication skills.
• Knowledge of HIPAA/Confidentiality
• Ability to perform all tasks efficiently and accurately.
• Ability to read, understand, and follow oral and written instructions.
• Ability to communicate clearly and concisely.
• Ability to establish and maintain effective working relationships with physicians and staff.
• Ability to assist and train staff and physicians in proper coding techniques.

Supervisory Responsibilities: None

Working Conditions:

• Work is performed in a medical office setting.
• May be exposed to communicable diseases, toxic substances, ionizing radiation, medical preparations, biohazards, bodily fluids and other conditions common to a clinic setting.
• Involves frequent contact with staff and the public.
• Contact involves dealing with sick persons.
• Interaction with others may be constant and interruptive.
• Work may be stressful at times.
• May involve dealing with angry or upset individuals.
• May periodically work outside of normal work hours.

Physical Requirements:

• Requires sitting for long periods of time.
• Requires viewing computer screen and typing for long periods.
• Requires normal physical strength to exert up to 30 pounds of force occasionally and/or up to 10 pounds of force frequently to move objects.
• Requires normal physical agility, which includes stooping, bending and stretching to access files and supplies.
• Requires normal concentration regarding complexity and timeliness of decision making.
• Requires normal memory, taking into consideration the amount and type of information involved.
• Average visual acuity necessary to prepare or review documents or operate equipment.
• Ability to speak, frequently conveying detailed or important information or ideas accurately.
• Ability to hear normal speech, both in person and on the telephone.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Clinic

Medical specialties:

• Orthopedics
• Physical & Rehabilitation Medicine
• Sports Medicine

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Required)

License/Certification:

• CMA/RMA (Preferred)

Work Location: In person