IT Support Technician

Advantage IT Management
Mobile, AL Full Time
POSTED ON 9/23/2021 CLOSED ON 10/22/2021

Job Posting for IT Support Technician at Advantage IT Management

Who we are:

Advantage IT Management is a proven Managed Services Provider founded in 2015. Local to Mobile, Alabama, we have clients all over the Gulf Coast region. Our team members are passionate about innovation, collaboration, and growth. We are constantly striving to better ourselves so we can better serve our clients and each other. If you are driven with a growth mindset, this is the place for you!

What we're looking for:

  • Proven experience in the IT field
  • Excellent diagnostic and troubleshooting ability
  • Ability to work in a team
  • Communicate effectively both verbally and in writing
  • Understanding of IT security practices
  • In-depth understanding of computer systems and networks
  • Positive, pro-active attitude

What you'll do:

Duties and responsibilities include but not limited to.

  • IT support relating to issues within systems and infrastructure
  • Administer hosted and cloud solutions for clients using technology that meets their requirements
  • Support and maintain disaster recovery solutions
  • Administration of remote monitoring and management system
  • Utilize ticketing system in place
  • Keep complete documentation for computer systems and network infrastructure
  • Work with project team to complete tasks
  • Diligent customer communication

What's in it for you?

  • 100% paid BCBS health insurance
  • IRA with company contribution
  • Lunch and learns
  • Paternity leave
  • Ample opportunity for growth
  • Paid holidays
  • Paid vacation time

Job Type: Full-time

Pay: $16.00 - $20.00 per hour

Benefits:

  • Health insurance
  • Paid time off
  • Parental leave
  • Retirement plan

Schedule:

  • 8 hour shift

Education:

  • High school or equivalent (Preferred)

Experience:

  • Help desk: 1 year (Preferred)

Work Location:

  • One location

Work Remotely:

  • No

Work Location: One location

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Salary.com Estimation for IT Support Technician in Mobile, AL
$48,956 to $61,362
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