What are the responsibilities and job description for the Patient Access Representative (Outpatient), Full Time, Day Shift, Urgent Care Kapolei position at Adventist Health Castle?
Adventist Health is more than an award-winning health system. We provide whole-person care to our communities and champion the greater good - from the operating room to the boardroom, we are driven by our unique passion to live God's love through health, wholeness and hope. From Oregon to Oahu, we have a calling to always do more. Now is your chance to apply your passion to our mission.
We're looking for someone to join our team as a Patient Access Representative (Outpatient) who:
Facilitates the coordinator of scheduled outpatient services and programs and is responsible for completing and verifying all registration information and collecting the patient's financial responsibility. Provides clerical support. Enters status changes in the computer. Works on routine assignments within defined parameters, established guidelines and precedents. Follows established procedures and receives daily instructions on work.
Essential Functions:
- Facilitates the patient admission and discharge process including collection of patient information and financial data.
- Performs clerical tasks such as answers phone calls and questions. Maintains files and patient information up to date.
- Schedules and coordinates appointments with patients. Confirms patient appointments and gives appropriate instructions.
- Performs other job-related duties as assigned.
You'll be successful with the following qualifications:
Education:
- High School Education/GED or equivalent: Preferred
- Associate's / Technical Degree or equivalent combination of education/related experience: Preferred
Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations, including, but not limited to, measles, mumps, flu (based on the seasonal availability of the flu vaccine typically during October-March each year), COVID-19 vaccine (required in CA, HI and OR) etc., as a condition of employment, and annually thereafter. Medical and religious exemptions may apply.