Sr. Business Development Liaison
Job Posting for Sr. Business Development Liaison at Adventist Health
More than 50 years ago, a country doctor and a handful of forward-thinking residents had a vision for their small towns of Simi and Santa Susana. They would create a special place of healing in the picturesque valley they called home. Today, we are the largest medical center and only accredited chest pain center serving Simi Valley. We are committed to treating the whole person - physically, mentally, spiritually and socially. That promise of wholeness is what inspires us to care for this community. Our 144-bed acute care hospital and network of primary care and specialist locations are supported by 900 associates, 275 physicians, and 150 volunteers. We are also the first Center of Excellence for Robotic Surgery in Ventura County.
Job Summary:
Monitors Business Development performance and is accountable for business goals of improving loyalty, customer satisfaction, and referral volume and revenue generation in line with the organization’s business strategy. Promotes services consultatively, determines customer’s needs and requirements and makes recommendations to both referring and non-referring physicians and customers of the various solutions the organization can offer physician practices. Assures brand management is appropriately executed.
Job Requirements:
Education and Work Experience:
- Associate's/Technical Degree or equivalent combination of education/related experience: Required
- Bachelor's Degree: Preferred
- Five years' technical experience: Preferred
Essential Functions:
- Plans and develops marketing, community relations and community education activities. Follows plan development, supervises implementation of marketing, community relations and community education activities and campaigns.
- Achieves physician outreach objectives and provides service. Meets new physician relations volume targets per goals. Calls on all referring and non-referring physicians and office staff to increase referral volume. Conducts routine calls in a systematic manner using predefined guidelines.
- Coordinates the implementation of marketing materials such as collaterals, direct mail, advertising (print, radio, television, etc.), web page (webmaster), audio-visual programs, publicity. Assists in preparing materials, as required.
- Functions as the primary liaison/service representative for referring and non-referring physician offices. Acts as primary contact for concerns and questions office staff or physician communicates in regards to outpatient services.
- Serves as media liaison. Assists in the development of relationships with key community leaders as well as the ongoing building of rapport with media. Supervises the implementation of events, both external and internal.
- Performs other job-related duties as assigned.
Organizational Requirements:
Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations, including, but not limited to, measles, mumps, flu (based on the seasonal availability of the flu vaccine typically during October-March each year), COVID-19 vaccine (required in CA, HI and OR) etc., as a condition of employment, and annually thereafter. Medical and religious exemptions may apply.
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