What are the responsibilities and job description for the Customer Service Representative position at Advis Agency?
We are currently seeking a candidate to fill our ENTRY Level customer service role. We're fortunate and excited to say that we are expanding, our client demand has increased, looking for the extra hands to join our success team.
Our CSR will provide product/service information to any and all consumers and clients. This right candidate is passionate, patient and communicative to represent the best our company and client services. The ultimate goal to ensure first class service, work efficiently with our client inquiries and maintain the best customer satisfaction.
Duties in the CSSR position include:
- Customer relationship building
- Generate Leads
- Charity Brand Awareness
- Retail Brand Ambassador
- Present service to client base
- Meet customer service quality needs
- Learn administrative tasks
- Learn other departments of the company
- Diversify your skill-sets and enhance the experience
Position Skills and Requirements
- High school diploma or equivalent education required
- Prior experience important but not required: we provide training
- Proactive attitude / solution oriented
- Strong Communication and active listening skills
- Loves to work and help others
- Ability to adapt to different customers and situations
- Must be at least 18 years old or turning 18 within 2 weeks of hired date
*This position is not remote or call center role*
Job Type: Full-time
Pay: $674.00 - $939.00 per week
Benefits:
- On-the-job training
- Paid time off
- Professional development assistance
Experience level:
- 1 year
- 2 years
- 3 years
- 4 years
- 5 years
- 6 years
- No experience needed
- Under 1 year
Shift:
- Day shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
- In-person
- Office
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
Salary : $674 - $939