What are the responsibilities and job description for the Phlebotomist-Technical/Part-Time/2nd Shift/Condell position at Advocate Aurora Health?
- Daily Operations: Collects laboratory specimens to include blood, throat and nasal cultures, urine, urine drug screen and invasive nasopharyngeal swab collections, from patients of all ages in accordance with accepted laboratory standards, policies and procedures (operational and safety) in order to ensure optimal specimen integrity and accurate test results.
- Maintains and stocks the work area as required. Keeps the area clean and equipment appropriately maintained in accordance with established protocols and time frames.
- Performs registration/patient intake to include insurance determination, client/physician selection, diagnosis data entry, patient eligibility/ABN, etc. Explains phlebotomy and/or specimen collection procedure to patients and/or relatives as appropriate for the age and development status of the patient.
- Triages and processes specimen efficiently and accurately according to policy and procedure. (Site specific)
- Orders, receives, accessions, and labels specimens in the LIS (as applicable), from inpatient and outpatient areas and Outreach clients.
- Processes specimens ensuring specimen integrity; Understands and follow individual laboratory protocols for specimen requirements ie centrifugation, specimen additives, storage and special handling, etc.
- Performs EKG testing ensuring accurate results from computerized electrocardiograms and rhythm strips are provided for Cardiologist interpretation. (Site specific.)
- Identifies and reports severe electrocardiograph abnormalities.
- Performs limited laboratory test analyses, under general supervision in all areas of the lab as needed.
- Provision of patient data, specimen status, collection procedures, etc. in response to physician and/or nursing staff inquiries. Provides, as appropriate, a single point of contact within the department for answering questions, troubleshooting problems, receiving information with a positive approach.
- Responds respectfully and professionally to all inquires in a manner that always seeks understanding customer needs and reflects positively on the organization. Answers phones and keeps records.
- Maintains competency in phlebotomy skills and assists in the orientation and training of newly hired phlebotomists and processing personnel.
Education/Experience Required:
- High school diploma or equivalent
- Minimum of 1 - 2 years previous patient care delivery experience
- Phlebotomy certification required within 1 year of hire
- Previous laboratory experience in specimen handling and simple test performance.
Knowledge, Skills & Abilities Required:
- Ability to communicate both verbally and in writing
- Good organizational skills
- Courteous and professional interpersonal skills
- CRT/Computer familiarity
- Customer Service approach to providing care
- Phlebotomy certification: PBT (ASCP)/NAP/ACA/NHA/AMT/NCCT; NCMA certification also accepted within 1 year of hire.
Physical Requirements and Working Conditions:
- Ability to work under stressful conditions and in difficult situations
- Ability to work rotating shifts and day of the week, including holidays
- Ability to rotate to other ACL site
- Endurance for long periods of standing, bending, and walking; carrying phlebotomy equipment throughout hospital
- Exposure to contagious diseases, potentially biohazardous specimen and materials.
- If position has direct patient care or direct patient contact the following lifting requirement supersedes any previous lifting requirement effective 06/01/2015. Ability to lift up to 35 pounds without assistance. For patient lifts of over 35 pounds, or when patient is unable to assist with the lift, patient handling equipment is expected to be used, with at least one other associate, when available. Unique patient lifting/movement situations will be assessed on a case-by-case basis.
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.