Case Mgmt Specialist II-Triage

Position Requirements:
BA Degree
Demonstrated ability to work constructively with clients, treatment resources and the community. At least two years of relevant experience
Care management and crisis intervention skills
Great attention to detail
Courteous and professional

Demonstrates keyboard skills and familiarity with a Windows environment

Interpersonal communication skills
not applicable Interventions are home and community based

Willingness to transport clients and travel on behalf of agency business, as necessary.

Has Illinois driver's license in good standing and maintains vehicle insurance as required by state law.

Demonstrates positive, effective leadership in problem solving in the context of a work environment characterized by external forces which produce constant internal change.

Ability to work flexibly in a fast paced environment with established time constraints and in difficult situations.

May be exposed to patients who potentially could be violent

Required to make visits to private residences that may not be accessible to individuals with disabilities.


Familiarity with the roles and functioning of other providers in the network of child and family mental health and substance abuse treatment networks.

Demonstrated problem~solving ability.
Ability to work under stressful conditions and in difficult situations.
Ability to work flexibly in community (non~traditional) environments with multiple tasks, time constraints and in difficult situations

May be exposed to patients that potentially could be violent has knowledge of techniques to de~escalate verbal and physically aggressive behavior

Familiarity with the roles and functioning of other providers in the behavioral health, addictions and healthcare treatment network.

Schedule: to be determined shifts may include evenings and weekends.






If position has direct patient care or direct patient contact the following lifting requirement supersedes any previous lifting requirement effective 06/01/2015. Ability to lift up to 35 pounds without assistance. For patient lifts of over 35 pounds, or when patient is unable to assist with the lift, patient handling equipment is expected to be used, with at least one other associate, when available. Unique patient lifting/movement situations will be assessed on a case~by~case basis.

Purpose:
To provide community based crisis intervention, case management and supportive services to patients of the Crisis Triage Service with emphasis on entitlements advocacy, resource development, housing, vocational training and employment supports. To participate in and support quality assurance and utilization review activities.

Accountabilities:
Case Management and Supportive Services Provides direct and indirect services to patients with emphasis on resource development, entitlements advocacy, outreach, and coordination of care.
Organizational and Training Activities Actively participates in organizational performance improvement, utilization review and incident debriefing activities in ways that make a positive contribution to organizational operations.
Recordkeeping Completes various clinical and administrative forms completes Certificate or Petition for those patients who require involuntary inpatient hospitalization. Assure accurate data collection for scheduling, billing, the management information system, and other purposes in accord with organizational policies and procedures.
Clinical Supervision Provides supervision to trainees of the treatment process and other professional duties. Directs trainees on approaches to patient needs or suggests alternative approaches for resolution of problems. Assists in training new staff.