Senior Stakeholder Engagement Consultant

Company Description

Work with Us. Change the World.

At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

Job Description

What your new role will entail;

We have an exciting opportunity for a Senior Stakeholder Engagement Consultant to join our Stakeholder Engagement, Consultation and Communications team in either Leeds, Manchester, Bristol, Birmingham, St Albans, Croydon, Cardiff, Edinburgh, Glasgow, or Belfast. We’re looking for someone who is passionate about delivering effective communications and who can demonstrate experience of engaging with and consulting a wide range of audiences to support complex projects.

The role includes:

Communications:

• Developing a communications strategies and delivery plans.
• Developing themes, core messages and collateral for multiple audiences and stakeholders, including digital users, the media, local communities, statutory bodies, technical groups, and elected representatives
• Managing communications channels.

Engagement and consultation:

• Identifying and mapping key stakeholders for client projects, and establishing an engagement strategy and delivery plans
• Managing consultation delivery, developing surveys, managing stakeholder feedback channels and analysing consultation responses
• Planning and delivery of events, both physical and virtual, ensuring the safety and wellbeing of all attendees, delivering logistics, developing tailored materials, developing Q&As and briefing colleagues.

Client relations:

• Supporting with client communications and developing relationships with key contacts, ensuring a high level of customer service, and ensuring accurate, timely reporting.
• Business development:
• Supporting the growth of stakeholder engagement and communications services across AECOM, focusing on providing advice and support to teams across the UK (United Kingdom) and Ireland. This will require working collaboratively with multi-disciplinary teams.
• Identifying and delivering new business opportunities outside of AECOM.

Does this sound like something you can do, and do well? If so, read on…

Being part of the team;

AECOM’s rapidly growing Stakeholder Engagement, Consultation and Communications team plays a key role in delivering major infrastructure and development projects. Most of our work revolves around engagement, consultation and communications during the consenting or construction phase of major infrastructure projects. Our team, which comes from many diverse backgrounds, has been involved in a range of high-profile projects across a range of sectors, working with other AECOM disciplines or providing standalone services for clients such as East West Rail Company, Network Rail, Homes England, National Highways, a range of Local Authorities across the country, and major energy and renewables companies.

Our point of difference? We’re used to working with a wide range of technical experts from engineers, archaeologists, quantity surveyors, planners, designers, environmental and biodiversity scientists, programme and construction managers. As a result, we can translate complex information into accurate, plain English facts that help stakeholders understand a project and engage with it meaningfully.

We offer a flexible hybrid working model. As a member of our team, you will enjoy a comprehensive benefits package with a range of flexible choices covering health, finance, lifestyle, well-being and more.

Qualifications

Here’s what we will need from you;

• You have strong experience of delivering communications and consultation activity on projects of different sizes and scales, including Development Consent Order (DCO) projects and policy development.
• You have a strong interest and experience in industry sectors relevant to our business (e.g. infrastructure, transport, energy, water, residential development, commercial development), and are confident engaging a variety of audiences and stakeholder groups.
• You’re proactive and ambitious, work well both alone and in a team, and can bring about new ideas on engagement.
• You are experienced supporting junior colleagues with their career development.
• You have great personal communication skills, are culturally aware, and have a strong focus on inclusion and accessibility. For you, giving people a chance to influence projects that are delivered in and around their communities for the better, is key.
• You have a keen eye for new business opportunities.
• You’re willing to work flexibly and travel when required to meet with clients and project teams.
• You hold a Degree or a Masters in a relevant subject (for instance: Social Science, History, Politics, Geography, Language and Literature, Law, Business…), or an equivalent number of years of successful, relevant experience.

Additional Information

You can learn more about us here: 2023 AECOM Candidate Brochure (adobe.com)

About AECOM

AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.

Freedom to Grow in a World of Opportunity 

You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.

You will help us foster a culture of equity, diversity and inclusion – a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.

AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too.

Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.

All your information will be kept confidential according to EEO guidelines.