What are the responsibilities and job description for the DME Technician position at Aero Mobility, Inc.?
Customer Service Technicians at Aero Mobility, Inc improve the quality of life for our patients at home by delivering, setting up, and instructing patients on the use of medical equipment (e.g., respiratory supplies, oxygen equipment, hospital beds, wheelchairs, etc.) in their homes and care facilities.
· Provide excellent customer service to patients, families, and co-workers.
· Deliver, pick-up, and set- up Durable Medical Equipment
· Educate patients, family members, nurses, etc. on proper use of the equipment
· Utilize company delivery software
· Assist with troubleshooting equipment
· Maintain a clean vehicle and complete appropriate maintenance/safety records
· Assume on-call responsibilities in accordance with company policy
· Perform other duties as assigned by Supervisor