Job Posting for Communications Systems Coordinator at Aetos Systems
Who We Are!
Aetos Systems, Inc. was founded in early 2007 to provide a unique work experience. Employees are the foundation of our business. Our leaders work hard every day to empower and support our employees in the development of their careers, giving back to their community and providing their expertise and innovations to our customers - solving real world business problems. Our culture focuses on our people -- our strongest asset -- ensuring they have an environment to provide best-in-class service and solutions to our customers. We always strive to do the right thing.
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Job Summary
The Communications Systems Coordinator is the primarycontact point for identifying, assessing, scheduling, notifying and furnishing of required communications support to affected organizations, including the Kennedy Space Center (KSC), Cape Canaveral Space Force Station (CCSFS), other NASA centers and international customers.
This is a represented staff position with the IBEW Union.
Duties/Responsibilities
Work with test team when identifying outages, mission support requirements, and communication console control support.
Monitor communication systems status.
Monitor and control electronic facility access and control communication room facility.
Monitor and coordinate communications systems problems and issues during natural and manmade disasters.
Communicate, ascertain, and answer customer requests or inquiries concerning specific communication issues or problems and determines corrective action needed.
Translate or decipher customer issues, problems or work requirements so they can be scheduled and worked by the appropriate organization.
Based on the work requirements, issues or problems; generates work orders or trouble tickets for resolution.
Determine which organizations are affected and coordinates resources between organizations.
Operate communication control console system to receive and process trouble reports, coordinate circuit and equipment power outages with affected organizations.
Collaborate and work with customers, engineers, technicians, field system specialists in resolving communication issues and work requirements.
Provide, update, and maintain all required documentation, reports, and logs etc., manually or in electronic databases.
Make recommendations to improve work quality, efficiencies, and productivity.
Adheres to OSHA, NASA, Company, and customer safety requirements.
Assist in training others, as applicable.
Perform work under general direction.
Travel: <10%
Complete understanding of communication principles, concepts and practices.
Develops solutions to a variety of communication systems problems.
Plans schedules and arranges own activities in accomplishing work assignments.
Must be a U.S. citizen with ability to pass a NASA background investigation.
Must be able to pass an initial and random drug testing.
Must have and maintain a valid Florida Driver’s License.
Education and Experience
Associate of Science* or Technical Trade School in Production Control, Electronics, Telecommunications, Computer Science or related field, plus 6 years related experience or equivalent work.
Experience may be substituted for Education: 1.5 years related experience is equivalent to 1 year of formal education.
Physical Requirements
Primarily office setting performing sedentary work with some walking, standing, and carrying light weight objects.
Occasionally may be required to physically go to work site and review work requirements, make notes and take photographs.
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