What are the responsibilities and job description for the Phones Associate I position at Afdent MSO LLC?
Seeking a Phones Associate I to join our team in Mishawaka!
Position is full time, Monday - Friday! Our full time-schedule is a 4-day work week!
If you have a passion for helping people and want to be part of a great team, then please submit your resume's today!
What you'll do:
Provide above and beyond customer service for our patients
Answer a high volume of phone calls to schedule patient appointments and or answer patients' questions for our two practices located in Mishawaka and Fort Wayne
Transfer phone calls appropriately to the correct department
Make outbound calls to confirm patient appointments
Navigate the electronic charting system to enter accurate chart notes
Maintain patient confidentiality and follow HIPAA guidelines
And other projects as assigned
Salary : $36,700 - $46,400