Regional Director

Description

Company Overview:

Affinity Management Services is an Association Management Company proudly serving Miami-Dade, Broward, and Palm Beach County for the last 15 years! We have grown over time due to our commitment to creating a first-class living environment for our residents and enriching the quality of life in our communities through our innovative services. As the demand for our services continues to grow, we are looking for individuals to join us on our quest to empower and transform each community we partner with.

Job Description:

As a Regional Director at Affinity Management Services, you will play a pivotal role in cultivating positive relationships with the association's board of directors. Your responsibilities include providing comprehensive assistance to unit owners, overseeing vendor relations and work quality, managing the association's finances, preparing annual budgets, offering robust administrative support, and effectively handling important correspondence. You will also be instrumental in creating a management plan, managing major improvement projects, and maintaining clear and consistent communication with various stakeholders, including the board, unit owners, vendors, and government agencies.

Key Responsibilities:

• Develop, nurture, and effectively manage positive and productive relationships with the association's board of directors.
• Serve as a point of contact for unit owners, assisting them with their service requests and thoroughly reviewing, analyzing, and resolving any concerns or issues they submit.
• Cultivate and maintain strong relationships with association vendors to ensure their cooperation and the quality of work they provide when servicing the association.
• Oversee and manage the association's finances, including a deep understanding of the association's financial statements. Provide the board with the necessary guidance and recommendations to make sound financial decisions.
• Take charge of preparing the association's annual budget, conducting a detailed analysis of the association's expenses item by item. Provide well-founded suggestions regarding the funding required to fulfill financial responsibilities.
• Offer comprehensive administrative support, including the preparation of essential documentation to facilitate the smooth running of association meetings.
• Handle the receipt and processing of important correspondence, ensuring timely and appropriate responses.
• Develop a comprehensive management plan and utilize it as a guiding document to set accurate expectations with the board of directors, aligning goals and objectives.
• Be responsible for the creation of Requests for Proposals (RFPs) for job requests. Skillfully analyze and compare the received bids to ensure an accurate presentation of project specifications.
• Be the point of contact for, and take action on, association emergencies, making timely and effective decisions.
• Effectively manage major improvement projects, especially those exceeding $10,000 in capital. This includes the preparation of RFPs, coordination of meetings, and the oversight of vendor interactions.
• Establish clear, thoughtful, and consistent communication with the board, unit owners, vendors, and government agencies. This includes conveying critical information, updates, and instructions as needed.
• Supervise Property Managers within region other positions depending on location, and 

Requirements

•  Active Community Association Manager License or the ability to obtain within 6 months of hire.
• Strong customer service, communication, and interpersonal skills.
• Effective written and verbal communication skills.
• Highly organized, people-oriented individual.
• Ability to work under tight deadlines and prioritize effectively.
• Ability to present and communicate in front of large audiences.
• Coaching and training abilities.
• Intermediate to advanced command of computer hardware/software, including Microsoft Office suite.
• Valid Driver’s License.

Required Education and Experience:

• Associate’s degree required (preferred concentration in Business, Real Estate, and/or      Hospitality).
• 4 years of Community Association Management and/or business experience with      increasing levels of leadership and management responsibility.
• Proficiency in Microsoft Office Applications and Property Management systems.

Preferred Education and Experience:

• Bachelor’s degree with a concentration in Business, Real Estate, and/or Hospitality.
• Demonstrated experience conducting presentations in conjunction with Business Development and Sales.
• Management of large teams and projects.
• Experience with accounting concepts, P&L, and budget preparation.

Working Conditions:

• Full-time position with variable hours and potential weekend work.
• Frequent travel (more than 50%) to on-site locations.
• Indoor and outdoor work, including property inspections.
• Physical requirements, including hearing, visual acuity, mobility, and lifting.

Who We Are:

At Affinity Management Services, we are passionate about community association management. We value knowledge sharing and welcome new team members who enjoy the challenges of community association and property management, including Homeowners Associations, Condominiums, and Apartments.

Our Values:

We lead with the following values:

• Relationship Oriented: We exceed expectations and build lasting relationships.
• Teamwork: We collaborate and take collective ownership of our clients' needs.
• Professionalism: We hold ourselves to a high standard and have a continued commitment to self-development.
• Solutions Oriented: We anticipate, adapt, and implement the right strategy and process.

What We Offer:

We invite you to be a member of our team, where you can enjoy a comprehensive benefits package, including:

- Fully paid medical insurance option

- Voluntary dental, vision, life insurance, and short-term disability

-$650 monthly car and cell phone allowance

- 401(K) Plan after 90 days of employment

Additionally, we provide competitive pay, paid time off, a respectful, caring, and positive working environment. You will have opportunities for growth and promotion within the organization, including specialized training, industry-related organization memberships, and mentoring support to help you achieve your career development aspirations.