Assistant Underwriter I

Salary Range: $ $31,200 - $68,000

Remote/Hybrid/On-Site:

We’ve Got You Under Our Wing

We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all…The Aflac Way.

Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized as Fortune’s 50 Best Workplaces for Diversity and as one of World’s Most Ethical Companies by Ethisphere.com.

Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there’s a home, and a flourishing career for you at Aflac.

What does it take to be successful at Aflac?

• Acting with Integrity
• Communicating Effectively
• Pursuing Self-Development
• Serving Customers
• Supporting Change
• Supporting Organizational Goals
• Working with Diverse Populations

What will you be doing in this role?

• Culturally sensitive and aware
• Knowledge of medical terminology/conditions
• Ability to interpret medical records/information
• Knowledge of Aflac disability products
• Knowledge of Aflac systems or the ability to become proficient on the systems required to perform job functions
• Good teamwork skills
• Excellent interpersonal, communication, customer service, and telephone customer service skills to effectively interact with Aflac’s customers and associates
• Microsoft Excel - Basic
• Microsoft Word - Basic
• Microsoft PowerPoint - Basic
• Microsoft Outlook – Basic

Education & Experience Required

• High School Diploma or Equivalent
• 3 years of related work experience (i.e., medical office assistant, claims processor, etc.)

Or an equivalent combination of education and experience

Education & Experience Preferred

• Successful completion of HIAA Disability and LOMA ACS

Principal Duties & Responsibilities

• Reviews applications and information for all core products, following established and documented guidelines or procedures under direct supervision; orders and reviews medical records and interviews; orders and reviews pharmaceutical histories, MVR, and Inspection Reports; reviews Claims Payment System for applicable information; approves, declines, modifies, or postpones applications per established guidelines; has approval authority of up to $150,000 for all core products
• Routes more complex applications to higher level Assistant Underwriters, or above/higher for evaluation; communicates underwriting decisions to field force, accounts, applicants, and/or internal departments; researches and responds to customer requests and inquiries and adverse underwriting decisions; handles Beeline and PBI requests
• Compiles data and performs routine clerical tasks to relieve underwriter of administrative details, using knowledge of underwriting and policy-issuing procedures; maintains related files; provides general administrative support to the underwriting department
• Orders, reviews and decodes confidential medical/prescription information; generates coding to be reported to the Medical Information Bureau; assists senior underwriter with special medical studies, reports, and product development initiatives
• Performs other related duties as required

Total Rewards

This compensation range is specific to the job level and takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to: education, experience, licensure, certifications, geographic location, and internal equity. The range has been created in good faith based on information known to Aflac at the time of the posting. Compensation decisions are dependent on the circumstances of each case. This salary range does not include any potential incentive pay or benefits, however, such information will be provided separately when appropriate. The salary range for this position is $31,200 to $68,000.

In addition to the base salary, we offer an array of benefits to meet your needs including medical, dental, and vision coverage, prescription drug coverage, health care flexible spending, dependent care flexible spending, Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee), 401(k) plans, annual bonuses, and an opportunity to purchase company stock. On an annual basis, you’ll also be offered 11 paid holidays, at least 10 days of prorated PTO to be used for any reason, and, if eligible, state mandated sick leave (Washington employees accrue 1 hour sick leave for every 40 hours worked) and other leaves of absence, if eligible, when needed to support your physical, financial, and emotional well-being. Aflac complies with all applicable leave laws, including, but not limited to sick and safe leave, and adoption and parental leave, in all states and localities.