A hybrid position designed to incorporate claims handling duties with farm & agribusiness underwriting responsibilities. To implement company philosophy and underwriting guidelines in the acceptance, rejection, or modification of risks. To provide expert assistance to Great Lakes Ag Insurance Company (GLAIC) agents and their staff. To assure the consistent application of company procedures and practices in residential, farm and agribusiness claim handling, so as to have a significant and positive overall effect on the company. To provide quality service to insureds and aid in the retention of business. To ensure that claims are properly investigated, evaluated, and resolved within the company's contractual and legal obligations. To ensure timely service, while providing appropriate and equitable resolution to insureds, claimants, and the company.
Handle small-to-large size losses to conclusion, including managed repair claims and oversight of independent adjuster assigned losses.
Estimate and resolve losses involving farm structures, high value farms, residential buildings, farm machinery, livestock and loss of business income as needed.
Maintain advanced proficiency in the property claim field with particular emphasis in current trends and repair techniques, legal applications of adjusting, and up-to-date understanding of insurance contracts dealing with property claims.
Investigate, evaluate, and control property and casualty claims under minimal supervision.
Maintain up-to-date advanced knowledge of various types of buildings, construction, repair cost and methods, repair-estimating system, and scoping damages.
Serve as a Subject Matter Expert (SME) in moderate-to-large farm-related claims.
Explain advanced loss settlement figures and claim procedures to customers.
Explain advanced policy language, coverage, and exclusions as requested.
Evaluate and adjust reserves on advanced claims and make payments within authority.
Investigate, negotiate, and conclude all property claims involving complex issues beyond the expertise of Claims representatives as such cases are discovered.
Bachelor's degree required, or equivalent experience may be considered.
Minimum five years of experience at the Farm and Agribusiness UW position level or the Senior Property Claims Representative position level or equivalent experience required
Must possess a valid driver license with an acceptable driving record.
Associate in Commercial Underwriting (AU), Associate in Personal Insurance (API), Associate in Claims (AIC), AAIC Ag Advisor or Farm Bureau Tech Claims or UW training required, or must be completed within 24 months of hire.
Advanced knowledge of estimating systems and construction requirements and methods required or the ability to attain within 6 months.
NOTE: This is a work from home position primarily covering these Pennsylvania (PA) counties: Dauphin, Perry, Cumberland, Adams, York, Lancaster, Lebanon, Berks, Lehigh, Schuylkill, North-Umberland, Snyder, and Columbia
*Candidate must live in one of these Pennsylvania counties or be able to relocate the Harrisburg, Pennsylvania area.*
Farm Bureau offers a full benefit package including medical, dental, vision, and 401K.
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