What are the responsibilities and job description for the Recruiter, Contact Center Hiring position at Agero?
About Agero:
No one knows the road like Agero. For over 45 years, we have provided the safest, smartest solutions for drivers and the companies that keep them moving.
As a result, we have become an industry leader, providing vehicle manufacturers and insurance carriers with privately labeled state-of-the-art roadside assistance plans and efficient claims management solutions. Our Roadside Assistance network protects more than 75 million drivers each year, providing award-winning service that helps motorists in their time of need while building customer loyalty for our clients.
Headquartered in Medford, MA with operations throughout North America, we are trusted by more than 100 leading corporations and used by 75% of the new passenger vehicles sold in the U.S. As a result, we have more information about cars and drivers than any other company. We use that data to continually enrich our solutions, maximizing our customers' opportunities while minimizing driver distraction.
Role Summary:
We are looking for a hands-on, collaborative and business focused Recruiter who will help lead Agero's efforts in sourcing, attracting, assessing and onboarding high quality talent in support of Agero's Contact Centers. This is a high volume recruiting role as Agero is undergoing rapid growth. The role will support multiple locations.
The Recruiter researches, screens, interviews, and refers job candidates for a high volume of job openings. Communicates and coordinates with candidates and hiring manager to ensure smooth operation of the interview process.
Key Outcomes:
- Under general supervision, identifies personnel needs, job specifications, job duties, qualifications, and skills for open positions.
- Reviews applications and interviews applicants to obtain work history, education, training, job skills, and salary requirements, and to provide information about the organization and position.
- Participates in the development of recruitment programs in order to provide the community information about the organization and its opportunities.
- Build and invest in relationships with key business partners and peers in HR; learn the Agero business and use this information to develop your pitch.
- Understand the Agero recruiting process, highest areas' of impact required by internal partners and corresponding processes and systems.
Day to Day:
The ideal candidate will have a passion for recruiting who loves being accountable and is driven by their ability to deliver the hires that will shape the future Agero.
This is YOU!:
What we're looking for in you:
- You have at least 2 years of experience supporting a high volume recruiting function
- Team player both on and off the court - You pride yourself on building relationships with your team, business and candidates
- You have a passion for hunting for the right person for the right job.
- You are flexible and plan for change
- Strong organizational skills
- Loves talking with and assessing multiple candidates every day
