Defined Benefit Administration Analyst

Defined Benefit Administration Analyst

Are you looking for a role that:

- Is unique, fast-paced and fulfilling, giving you the chance to work in many different areas of defined benefit administration?

- Will provide you with fantastic opportunities for personal growth and career enhancement?

- Brings you in at the “ground floor” of a small, but fast-growing area of business within a retirement benefits consulting firm?

Description

This is an hourly paid position, with a set work schedule and expected hours of 30-40 per week. The expected work week is a of 30 hours, which we anticipate being nearer to or at 40 hours due to workload requirements with overtime eligibility for weekly hours over 40. Conversion from hourly to salaried position is a possibility based on employee performance and company growth. This position is primarily focused on daily administration of defined benefit pension plans for our growing client base. The right candidate will be coachable and adaptable and will have exceptional administrative and organizational skills, excellent attention to detail, a focus on client and participant satisfaction, a desire to speak directly with participants, and strong communication skills. The ideal candidate will be dynamic and agile, with the ability to change direction multiple times daily. They must also have an entrepreneurial spirit and a thirst for learning new areas and developing new skills.

Responsibilities include:

• Daily administration work for defined benefit clients in a very fast-paced dynamic environment
• Regular direct participant call center service (anticipate 10-20 calls per week)
• Ad-hoc and periodic participant support
• Work with a variety of team members to optimize participant experience and help resolve arising issues
• Interact with clients through phone calls, video calls, emails, and presentations
• Help prepare, update, and implement administration procedures and strategies

Location: Ability to work out of our offices in Waltham, MA; Highlands Ranch, CO; or New York, NY preferred. Remote candidates in continental US also considered.

Requirements

Defined benefit pension administration and/or call center experience preferred but not required (full training will be provided on all tasks and areas of work). High school diploma or equivalent, with advanced education preferred. Candidate must have strong communication skills, be detail-oriented, be adaptable to change, demonstrate a desire to expand knowledge, be self-motivated, have an innovative spirit, possess the ability to self-manage, and be able to work in a small team environment. Candidate will be highly proficient with Word, Excel, and other Microsoft Office applications with the ability to quickly learn a host of other in-house software.

Benefits

Among the benefits we offer are:

· 401(k) plan with company matching contributions

· Life and Long-Term Disability insurance

· Health insurance

· Dental

· Health and dependent care FSA

· Paid vacation, holidays, and sick time

Job Type: Full-time

Pay: $20.00 - $40.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Schedule:

• Monday to Friday

Work Location: Hybrid remote in Waltham, MA 02453