What are the responsibilities and job description for the Team assistant position at Agrace?
Agrace is a nonprofit, community health care organization that is nationally recognized as a leader in the hospice industry.
Well known for end-of-life care, Agrace also serves people across southern Wisconsin who are aging, seriously ill or grieving.
Agrace has a strong culture of employee engagement. In 2023, Agrace was named the #1 Top Workplace by the Wisconsin State Journal and Energage, and #79 of the top 100 companies in the country among those with an employee base of 500 to 999 workers!
Hours Day Shift 40 hours a week, on call one weekend per quarter Location Madison Office
HOW YOU’LL MAKE A DIFFERENCE IN THIS ROLE (ESSENTIAL FUNCTIONS)
The Team Assistant, Homecare is responsible for providing administrative support to the homecare clinical team. Responsibilities include scheduling of staff and providers and reviewing staff time sheets;
scheduling of Homecare patients; coordinating and facilitating department meetings; monitoring daily census; and ensuring fulfillment of agency regulatory requirements.
Clinical Support Track and coordinate recertification information including physician oral certifications and face-to-face encounter results Lead IDT meetings;
Administrative Support Coordinate general meetings; including scheduling, sending invitations, preparing materials and agendas, reserving rooms, assisting with technology, taking and distributing meeting notes, etc.
Generate and distribute team correspondence Triage calls to and from clinical staff; relay messages and troubleshoot Run reports at required intervals
Staff Scheduling and timekeeping Complete all Homecare discipline scheduling (e.g. RN, SW, CNA, etc.) Coordinate staffing to meet patient needs as a result of staff absences Build new hire Epic templates Process employee timesheets in timekeeping software;
review and track online staff punches and timesheet entries; report discrepancies to Team Manager Track staff schedules, update appropriate calendars and templates Assist Team Manager with PTO requests, approvals, and denials Report staff scheduling concerns to Team Manager
- Patient Scheduling Perform all scheduling functions as assigned Complete Epic snapboard Within Epic, assign patients to care groups as assigned Problem-solve immediate visit scheduling needs Report patient scheduling concerns to Team Manager
- Other Duties Participate in internal work groups, meetings, and committees relative to position responsibilities Ensure compliance with Agrace policies and protocols, state, federal, and other regulations
Last updated : 2024-06-11
