Systems Engineer

SunStream is Searching for a Systems Engineer to Join Our Team

SunStream Business Services is a new Fin-Tech company created by our customers, for our customers – the people who support the farmers and ranchers of America who feed the world.  The technology industry and the Ag-Fin landscape is rapidly changing.  For us to enable and elevate our customer’s business technologies, we have embarked upon a transformation, one that will change the way we deliver solutions, build connected relationships with customers, and execute as a high performing team. We are looking for teammates who are humble, hungry, and smart, and willing to challenge conventional thinking.

Systems Engineer Role

This position administers and maintains the components that make up SunStream’s computer systems by monitoring workstations, servers, connectivity devices and software that run them. Under general supervision, engages in the design and building of new systems as directed.  

Job Functions

System Administration and Maintenance

• Recommends policies and procedures to ensure System components are functioning properly
• Performs day-to-day maintenance as necessary or scheduled, often during non-business hours
• Ensures proper system backup
• Maintains and supports third-party applications running on SunStream infrastructure
• Deploys software updates
• Analyzes and resolves technical problems for established Systems

System Design

• Performs the installation, layout, and maintenance of assigned application and system components 
• Consults with users, evaluates requirements, provides cost estimates, plans small projects or components of larger projects, and coordinates tasks for installation of data systems
• System Implementation
• Tests and implements server infrastructure and software to maintain system integrity and effectiveness
• Installs, upgrades, and configures System printing, directory structures, user access, security, software, and file services
• Establishes user profiles, user environments, directories, and security for Systems being installed
• Provides System documentation to System users and programmers

Helpline Support

• Provides System support for complex, elevated user problems (tier 2) as needed
• May assist Helpline personnel in resolving tier 1 System issues, as requested
• Provides technical support to end-users (e.g., associations and their customers) for assigned infrastructure components
• Provides support in an on-call 24/7 environment

Minimum Qualifications

• Associate degree in computer science or related field
• 3-5 years of related experience
• Microsoft Certified Systems Engineer (MCSE or MCSA or both)
• Or an equivalent combination of education and experience sufficient to perform the essential functions of the job

Required Knowledge and Skills 

• Working knowledge of VMWare VSphere software
• Working knowledge of Microsoft Systems and Technologies
• Working knowledge of software roles, services and applications
• Skill in installing, administering and configuring technological platforms and systems
• Skill in working with switches and routers
• Skill in listening and conveying awareness of a customer's problem or issue to find resolution
• Skill in analyzing information to formulate logical and objective conclusions
• Oral and written communication skills, sufficient to exchange information effectively with peers, supervisor and customers
• Skill in planning and coordinating projects
• Responsible to appropriately protect the confidentiality, security, and integrity of SunStream and client systems and data

What Success Looks Like at SunStream

Successful team members will focus on priorities, communicate with intention, listen with curiosity, and collaborate with others who have diverse opinions, experiences, and ideas.

We’re looking for team members who are:

• Recognized as the “go to person” in their area of expertise
• Skilled collaborators who understand the importance of connected relationships
• Practiced at problem solving and decision making in a fast-moving environment with an agile mindset
• A valued member of a high performing team
• Passionate about improvement with a growth mindset and active engagement in driving continuous improvement

Our Core Values

What we do at SunStream is incredibly important to us, but how we achieve success as One Team, is driven by our core values.  We believe our core values act as success factors in supporting transformation.

Applicants requiring a reasonable accommodation for any part of the application process may contact us through the following methods: Phone: 651-282-8572 or Mail: SunStream, Attn: Talent Recruiting, 30 E 7th Street, Suite 700, St. Paul, MN 55101.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. SunStream will not sponsor a work visa to fill this position.

SunStream Business Services is an Equal Opportunity Employer (M/W/D/V) dedicated to diversity in the workplace and offers a great work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.