What are the responsibilities and job description for the Regional Operations Manager position at AgTac Services?
JOB DESCRIPTION
As an Operations Manager for AgTac Services, you will be responsible for managing a large number of security personnel delivering different service at customer sites across a multi-state territory (California and Washington). This is a remote/ work from home and travel position, requiring up to 75% of your time spent on the road visiting client sites.
You will be supporting the development, operations, and profitability of your assigned Region through ensuring the best possible business performance, contract compliance and delivery.
ROLE AND RESPONSIBILITIES
This is typically a full-time role with standard business hours, although you may be required to manage operations which are running 24x7 and therefore be available for emergencies outside of normal working hours as well. Overnight travel will be required up to 75% of the month.
Responsibilities could include:
- Managing your Region of responsibility, including providing support, absence management, discipline and grievance, and recruitment activities
- Effectively setting out goals and objectives for your team, including those for supervisory roles that may fall under your reporting line and structure
- Develop and enforce security protocols, policies, and procedures necessary for safeguarding lives and property
- Oversee the coordination of staff during an emergency situation
- Acting as a role model and always behaving in line with our company values
- Driving employee engagement by personal interaction and engagement with your team in order to develop and coach them in their duties and responsibilities
- Managing contractual budgets in line with financial targets
- Ensuring all aspects of the required security services are being delivered to the customers’ satisfaction and in accordance with the contract
- Ensuring there are sufficient trained, licensed and vetted staff working at all times to meet customer and contract requirements
- Ensuring contract required training and screening / vetting has been completed for all staff
- Developing professional customer relationships, responding appropriately to customer requests and concerns
- Completing effective health & safety assessments, ensuring accurate and timely reporting of any incidents, involvement in subsequent investigations and providing input into health & safety committees or forums.
- Completing risk assessments and site evaluations as well as completing monthly performance reports and billing schedules
SKILLS AND EXPERIENCE
- Prior experience of working in a similar operational management role, ideally within the security industry or military background
- A minimum of 5 years in management, ideally in a contract services profession
- Bachelor’s degree is preferred
- Excellent verbal and written communication skills, interacting both internally and externally
- Excellent customer service skills
- Excellent organizational skills
- Ability to successfully manage a team and client relationship
- Track record of working in a fast paced and demanding environment
Who is AgTac Services?
AgTac Services is the premier organization of our kind, providing specialty security services for clients across the nation. With over 100 years of experience on our management team, we pride ourselves as being able to build exceptional teams and are proud to employ a variety of qualified individuals who bring their own diverse knowledge to our company. We are results-driven organization that focuses on empowerment and impact. AgTac Services is committed to devoting resources, experience and expertise to maintain safe, clean, secure and healthy environments. We understand that we are in a people business…and that’s why service is personal to us.
As a new and growing company, the career development we can offer is unparalleled in the industry! We are looking for talented, entrepreneurial minded managers to bring management expertise to build the best teams across the nation and drive success.
If you want to apply for this opportunity, please respond to this posting or submit your resume at https://agtac.com/join-our-team.
(Equal Opportunity Employer)
Job Type: Full-time
Pay: $65,000.00 - $70,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
Schedule:
- Monday to Friday
Supplemental Pay:
- Bonus pay
- Commission pay
Work Location: Multiple Locations
Salary : $65,000 - $70,000