What are the responsibilities and job description for the Central Dispatch Manager position at AHW, LLC?
Central Dispatch Manager
Supports sales and service departments by profitability managing pickup and delivery of equipment. Centralized contact for scheduling all transportation requests received from Sales Managers, Service Managers and Service Advisors.
Responsibilities:
- Optimizes vehicle assets to improve routing and capacity, ensuring timely pickup and deliveries.
- Communicates accurate pickup/delivery dates and details with internal and external stakeholders.
- Accurately posts charges for services provided.
- Ensures compliance with federal, state, and local transport and vehicle regulations, reporting and permitting processes.
- Responsible for driver staffing, compliance, coaching, and employee development activities.
- Reviews driver hours and approves for payroll.
- Manages lifecycle of transport equipment, aids in determination of transportation needs, and required capabilities within budget.
- Analyzes data and reports for continuous improvement opportunities within the department.
- Continued professional development of coaching and change management to help lead an effective team.
- May participate in Service EDUCATE Training programs required for the development of skills and knowledge.
- Maintains a safe working environment and adheres to company safety program at all times.
- Performs other duties as assigned.
Experience, Education, Skills and Knowledge:
- Understanding of delivery logistics and regulatory delivery practices.
- Experience working in a fast-paced team environment.
- Knowledge of basic computer applications, Microsoft programs as well as scheduling applications.
- Basic machinery and vehicle capability knowledge.
- Experience communicating effectively verbally over the phone and in person, as well as in writing.
- Associate degree in AG related field or equivalent experience required.
Hospice Nurse - RN Case Manager
Transitions Care - Central Illinois -
Tuscola, IL
Dispatch Team Lead - Dispatcher
Lanz Heating & Cooling -
Champaign, IL
CL A Flatbed Home Weekends No Forced Dispatch
Exile TR -
Champaign, IL