EHE Retention Specialist

WHO WE ARE

AMAZING INDIVIDUALS WORKING FOR POSITIVE PEOPLE at AIDS Healthcare Foundation!

Does the idea of doing something that really makes a difference in people’s lives while being well-compensated intrigue you? Are you looking to work for an organization that encourages growth and success from each and every one of its employees?

If so, AIDS Healthcare Foundation is the place for you!

Founded in 1987, AIDS Healthcare Foundation is the largest specialized provider of HIV/AIDS medical care in the nation. Our mission is to provide cutting edge medicine and advocacy, regardless of ability to pay. Through our healthcare centers, pharmacies, health plan, research and other activities, AHF provides access to the latest HIV treatments for all who need them.

AHF’s core values are to be:

• Patient-Centered

• Value Employees

• Respect for Diversity

• Nimble

• Fight for What’s Right

STILL INTERESTED? Please continue!

YOUR CONTRIBUTION TO OUR SUCCESS!

The EHE Retention Specialist (RS) blends the mission of AHF with experience in navigating care, beginning with client access, linkage to care and retention. As a Retention Specialist, you will work with newly diagnosed clients, clients lost to care, and clients currently in care providing them with your experience in the healthcare system. Your compassion and ability to relate to clients provide a level of comfort and trust to our patients.

Combined with a thorough understanding of the Ending HIV Epidemic Program in San Bernardino, the RS will work closely with the Care Management team, Healthcare Center Staff and Providers so that every client receives the support they require and access to available resources. This will include providing education and health literacy. Working directly within the Healthcare Center, the Retention Specialist is available to talk with every client as needed.

By utilizing your experience, you will meet our clients where they are, identify strengths and opportunities for growth and assist them in reaching their goals. With your skills of collaboration and engagement, you will bring the essence of the Ryan White Care Act - the safety net for uninsured HIV/AIDS clients - to our most vulnerable population. Your contacts with patients directly contribute to AHF’s success in meeting the deliverables of our Ending HIV Epidemic contract. Beyond the scope of the contract, your work contributes to measures established by the HIV/AIDS Bureau (HAB) Measures. The client discussions and relationships forged by the RS work each step of the way towards understanding, viral suppression, appointment and medication adherence, better health outcomes, and quality of life.

Some additional qualifications include being bi-lingual in English/Spanish due in part to having a large Hispanic clientele base. Our candidate should have a minimum of 1 year case management experience in a healthcare setting. Having retention specialist experience is a plus along with mental health experience to vulnerable populations. Having a strong customer service background is important for this role as well. 

AHF Commitment

We at AIDS Healthcare Foundation believe that each individual is entitled to equal employment opportunities without regard to race, color, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status or disability. The right of equal employment opportunity extends to recruiting, hiring selection, transfer, promotion, training and all other conditions of employment. AHF will consider qualified applicants with criminal histories in a manner consistent with the requirements of the ordinance.