Claims Examiner, International Casualty Home Office

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Claims Examiner to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.

General Insurance is a leading provider of insurance products and services – focused on helping to manage risk for commercial and personal customers. We offer a broad range of products through a diversified, multi-channel distribution network, including one of the world’s most far-reaching property casualty networks.

How you will create an impact:

Do you have experience with Bodily Injury and Property Damage claims? Are you interested in a Casualty claims position with a foreign twist?  Have you wondered what a wrongful death claim is worth in New Zealand?  Can the plaintiff recover for pain and suffering in Hong Kong?  Why do claims take so long in France?  This position may be for you.  This Claims Examiner position in the International Casualty Home Office involves handling claims for bodily injury and property damage claims under Commercial General Liability policies.  These claims include auto accidents, premises liability slip and falls, and product failures causing bodily injury or property damage. 

The successful candidate will need to:

• Timely confirm coverage, identify, and address any coverage issues
• Timely and accurately set reserves
• Determine the appropriate investigation, complete any required reports
• Evaluate, negotiate, and resolve the losses inclusive of attending any mediations or trials at manager’s discretion
• Handle USA based claims for non-US AIG Insureds and foreign claims under Controlled Master Programs issued to large Multinational US insureds
• Conduct Claim Reviews of foreign claims and will be required to present these claims in understandable terms for USA-based Risk Managers. 
  


What you’ll need to succeed:
          

• 3 years claim handling experience with general liability and/or auto losses with preliminary investigation and direct negotiation skills
• Excellent customer service skills in communicating with insureds, brokers, attorneys and claimants. 
• Strong analytical, organizational and time management skills
• Excellent oral and written communication skills required
• Ability to travel to mediations and/or trials
• Ability to work independently
• Some travel is required for attendance at trials and mediations as well as account meetings and claim reviews
• Foreign language skills would be highly valued
• 
  

  For applicants in New Jersey the base salary range is $69,400 - $86,750 and the position is eligible for a bonus in accordance with the terms of the applicable incentive plan. In addition, we’re proud to offer a range of competitive benefits a summary of which can be viewed here: AIG Benefits Overview  

  
  Enjoy benefits that take care of what matters
  

  At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

  
  Reimagining insurance to make a bigger difference to the world
  

  American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

  
  Welcome to a culture of belonging
  

  We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

  AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

  AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.  

  Functional Area:

  CL - Claims
  Estimated Travel Percentage (%): Up to 25%
  Relocation Provided: No
  AIG Claims, Inc.