What are the responsibilities and job description for the Leasing administrator position at Aimco?
Job Description
You will work at Foxchase Apartment Homes, our expansive 2,000 unit apartment community located on 88 wooded acres and just 5 minutes away from Historic Downtown!
A bit more about what you’ll do
- Provide admin support to leasing staff
- Managing resident paperwork for new leases and renewals
- Handling the entire Move-In process.
- Assisting with making appointments and follow-up calls for leasing staff.
- Respond to and manage resident complaints and / or service issues at the Shared Service Center and may coordinate with appropriate staff to address and resolve resident concerns.
- Monitors resident retention.
- Assist residents with any need
- Help residents pay their rent online
- Complete move-in and move-out inspections
- Register cars to park on-site
- Register pets for existing residents
- Assist with parcel pending (package deliveries)
- Enter in service requests for residents
- Answer questions regarding service requests
- Assisting with Notice to Vacates and gather information for move-outs
- Send communication to residents
- Coordinate and plan resident functions
- Responds to and manages resident complaints and / or service issues
- Contact residents about policy violations
Qualifications
- Strong administration skills and superb attention to detail
- Strong customer service / Retail / Hospitality / Restaurant or Sales background, with ability to consistently meet and exceed sales goals.
- Ability to provide exceptional customer service to address the needs of current and future residents in a friendly and professional manner.
- A reliable mode of transportation.
- Ability to work a flexible schedule including evenings and weekends.
- Ability to read, write, and speak English.
Last updated : 2024-05-25
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