Contact center

Job Description

We are hiring a Contact Center Sales Support Consultant to join our centralized team in the Denver Tech Center, CO.

Job Duties :

• Outbound customer support for AIR communities
• Taking calls from potential AIR Communities customers or future residents
• Provide community and lease information as requested.
• Initiate and follow-up on prospect inquiries.
• Support central administrative operations.

Qualifications

• 1-3 years of related experience (call center environment preferred)
• Superior attention to detail
• Ability to navigate a computerized data entry system or other relevant applications.
• Dependability and proven ability to work independently
• The ability to work in a fast-paced environment
• Advanced written and oral communication skills
• Intermediate to Advanced skill set with Microsoft Office Suite, Entrata

Additional Information

AIR offers attractive total compensation packages designed to recognize and reward performance at the individual, team and company levels.

We start with a competitive base salary and add bonus opportunities and benefit choices topped off with :

• Expected pay rate of $18.30 - $20.00 per hour. You will be provided a pay rate that is in line with your skills and experience as they relate to the requirements of the job.
• Medical, dental, vision, and life insurance options available. HSA with company sponsored contributions, FSA (traditional and dependent care FSA).
• Short and long-term disability paid by the company.
• 401(K) and Employee Stock Purchase Plans.
• Paid Vacation, 9 Paid Holidays, and Paid Sick Time.
• Tuition Assistance Program.
• Commuter Benefits and Pet-Insurance.
• Up to 100% Reimbursement on Professional Certification / Licensing for Job Related Curriculums.
• Discounted Rent at AIR communities (certain exclusions apply, and an application is required).
• Paid parental leave of up to 16 weeks, following the birth or adoption of a child.
• Consumer discounts from various products and services including travel planning, wireless phones, health and fitness, home appliances, and more.
• 15 hours of paid time annually to give-back to your community.
• Opportunities for professional development and career growth including realistic job previews, in person and virtual leadership training, and performance improvement courses.

Candidates extended an offer will be required to undergo a drug screening that excludes marijuana testing.

Last updated : 2024-03-25