What are the responsibilities and job description for the IT Systems Engineer position at AIT?
Summary:
The Systems Engineer provides the business knowledge and technical skills to implement technical strategies, evaluate products and provide a superior level of technical design/support that benefit the company.
Duties and Responsibilities:
Provide senior level technical guidance and serve as an escalation point for the Information Technology (IT) Team.
Provide indirect senior level support to IT team, assist with mentoring and providing technical guidance to more junior staff members.
Help manage all phases of systems administration including definition, design, implementation, and testing of new service rollouts.
Coordinates and/or performs additions and changes to network hardware and operating systems and attached devices; includes investigation, analysis, recommendation, configuration, installation and testing of new network hardware and software.
Provides direct support in the day-to-day operations on network hardware and operating systems; duties include evaluation of system utilization and correction of operational problems.
Troubleshoots at the physical level of the network, working with network measurement hardware and software, as well as physical checking and testing of hardware devices, at the logical level working with communication protocols.
Help define, communicate, and manage the execution of infrastructure strategy, standards and roadmaps based on the current state and short and long term needs of the enterprise.
Participate in the Global IT planning process and ensure architectural designs and principles are incorporated in enterprise implementations.
Evaluate existing or emerging technologies to consider factors such as cost, security, compatibility, and usability.
Establish strong relationships with key technology stakeholders and facilitate, communicate, collaborate, and persuade others in the definition, adoption, and implementation of a coherent architecture.
Design and deploy best practices regarding system monitoring, change control, service level agreements, and in the creation of the company’s infrastructure policies and standards.
Perform other duties as assigned.
Education and Work Experience:
Bachelor’s degree in information systems or related experience.
DoD 8570 level III (or higher) security certification (examples: CCNA, CND, Cloud , Security CE,) preferred.
Minimum of eight to ten years of experience within information technology.
Minimum of five years of experience in a similar role and/or a strong demonstrated portfolio of completed IT/networking related projects.
Experience in the most current technologies and products used in the industry.
Strong proficiency in networking protocols, infrastructure, and tooling.
Strong proficiency with systems hardening and network security.
Experience with disaster recovery, backup technologies and recovery/restores.
Experience managing on-premises and cloud-based virtualization (VMware vSphere, Amazon Web Services).
Experience with monitoring and alerting systems (SolarWinds, Orion).
Experience with SSO solutions and implementation is a plus.
Experience with ITIL best practices.
Experience with Certificate Authorities (SSL, etc).
Experience with Cisco network and security hardware/appliances.
Work Authorization/Security Clearance Requirements:
Must be able to obtain, maintain and/or currently possess a Secret security clearance.
Knowledge, Skills, and Abilities:
List of needed knowledge, skills, and abilities to successfully accomplish the duties and responsibilities of the job.
Can multitask and manage multiple large to small projects in a cross functional environment.
Performs day-to-day administrative tasks such as maintaining information files and processing paperwork.
Work in a high energy, high volume, rapidly changing environment.
Displays a high level of initiative, effort, and commitment towards completing assignments in a timely manner.
Clear and effective communication skills in both written and spoken forms.
Knowledge of computer applications including email, databases, word-processing program, and spreadsheets (such as Microsoft Office).
Ensures that decisions are made based on policies, rules, and organizational directives to solve emerging problems.
Maintains confidentiality while processing and handling confidential information with discretion.
Knowledge and/or experience in writing, editing, and debugging new computer programs for assigned projects, including necessary records and desired output.
Knowledge of Active Directory, GPO’s, users and computers, Application support experience with Microsoft Exchange, Office products
Working Knowledge of VMware environment.
Working and support knowledge of switch administration Cisco switches.
Must have the ability to solve technical and operation problems, showing a high level of customer service and project management skills.
Knowledge of Server Administration from Windows 2012R2/2019 Server.
Work Conditions:
Environment Type:
Indoors. Production and Office Environment. Temperature Controlled.
Exposure Types:
Small and/or enclosed spaces
Work Hours:
On-call for emergent conditions.
Standard work schedule, overtime may be necessary for meeting deadlines, required travel, and emergent conditions.
Travel Requirements:
This position may involve travel up to 15% of the time.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Please see Human Resources for detained information for each physical demand.
Medium work that includes moving objects up to 50 pounds.
Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling.
Prolonged periods sitting at a desk and working on a computer.
Prolonged periods working on feet, using tools, and performing repetitive actions that entail frequent bending and stooping.
Repeating motions that may include the wrists, hands and/or fingers.
AIT Safety - AIT enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements. All employees that work in or enter the production environment are required to wear personal protective equipment.
AIT Quality - It is our policy to provide quality products and services that meet customer expectations and delivery requirements. Accordingly, each employee must conform to the AIT Quality Policy and carry out job activities in compliance with applicable AIT Quality System documents and customer contracts. Each employee must read and understand his/her Quality Management and Customer Satisfaction responsibilities.
AIT Procedure Compliance - Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to his/her job.
Security Clearance Statement - This position may require a government security clearance; you must be a US Citizen for consideration.
ITAR Requirements - To conform to U.S. Government commercial space technology export regulations, including the International Traffic in Arms Regulations (ITAR), 8 U.S.C. § 1324b(a)(3), applicants for employment at AIT must be a U.S. citizen or national, lawfully admitted for permanent residence into the U.S. (i.e. current green card holder), or lawfully admitted as a refugee or granted asylum under 8 U.S.C. § 1157-1158.
Equal Employment Opportunity - AIT is proud to be an Equal Opportunity Employer and is committed to attracting, retaining, and developing a highly qualified, diverse, and dedicated work force. AIT hires and promotes people based on their qualifications, performance, and abilities. We support the establishment and maintenance of a workplace that nurtures trust, equality, and teamwork, in which all employees recognize and appreciate the diversity of individual team members. We provide all qualified applicants for employment and employees with equal opportunities for hire, promotion, and other terms and conditions of employment, regardless of their race, color, religion, gender, sexual orientation, gender identity, national origin/ethnicity, age, physical or mental disability, genetic factors, military/veteran status, or any other status or characteristic protected by federal, state, and/or local law.
Affirmative Action and Disability Accommodation - Applicants wishing to view a copy of AIT’ s Affirmative Action Plans, or applicants requiring a reasonable accommodation in order to participate in the application and/or interview process, please contact us at askhr@aint.com.
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