Installation technician

Job Title : Hardware Installation Technician Reports to : Project Manager (to be determined onsite) FLSA : Full Time Salary Exempt Primary Work Location : Fort Campbell, KY COMPANY OVERVIEW AITC is a fast-growing, proven Information Technology Company focused on Network and Systems Engineering and Integration, Professional Services, Medical Simulation, Test and Training Systems and End-To-End Product and Technology solutions.

AITC provides expert support in Information Systems Design and Cyber Security, Strategic Planning, Program and Project Management, Security Risk Assessment, and Logistics for Federal Government and Public Sector markets.

AITC is an ISO 9001 : 2015 certified company. All employees are required to be aware of our Quality Policy and must adhere to AITC's established ISO policies, standards, and procedures.

• Conduct site surveys; assess and document current site network configuration and user requirements.
• Design and optimize network topologies.
• Analyze existing requirements and prepare specifications for hardware acquisitions.
• Prepare engineering plans and site installation Technical Design Packages.
• Develop hardware installation schedules.
• Prepare drawings documenting configuration changes at each site.
• Prepare site installation and test reports.
• Installs, configures, diagnoses, rectifies, and upgrades computer hardware and peripheral devices.
• Receives and responds to incoming calls and e-mails regarding complex computer hardware problems.
• Monitors computer performance and documents instances of hardware failure, repair, and replacement installation.
• Aids in the development of strategies for meeting future computer hardware needs and supports the implementation of new hardware installations.
• Additional duties as assigned. MINIMUM REQUIREMENTS
• ITIL Foundations within 6 months.* SECRET Clearance* Security CE* Must be a US citizen.* Able to work Overtime as required.
• Must be available to travel as required. Intermediate Level (Experience & Education) - 4-6 years related experience / High School Diploma or GED (Associate degree in a related field preferred).

Senior Level (Experience & Education) - 7 years related experience / Associate degree in a related field or Vocational School certifications. PREFERRED SKILLS / KNOWLEDGE

• Knowledgeable in Army Network Enterprise Center operations
• Excellent problem-solving and communication skills (verbal and written)* Excellent interpersonal skills* One of the following : o CEHo CFRo Cloud o GICSPo SSCP PHYSICAL DEMANDS
• Predominantly indoors in a normal office environment.* Must be able to sit, stand, walk, stoop, kneel and reach.* Must be able to speak, write, read, and understand English.
• May require frequent computer use for several hours at a time.* Frequently work at a fast pace with unscheduled interruptions.
• Must have visual acuity.* Must be able to lift up to 25 pounds. COMPENSATION Salary and benefits will be commensurate with experience, expertise, education, and potential.

We offer our employees competitive compensation and a comprehensive benefits package. AITC provides equal employment opportunity (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, genetic information, marital status, ancestry, protected veteran status, or any other characteristic protected by applicable federal, state, and local laws and offers equal opportunity for VEVRAA Protected Veterans.

AITC, will not discriminate against employees and job applicants who inquire about, discuss, or disclose compensation information.

Last updated : 2024-03-05