What are the responsibilities and job description for the Driver Manager position at AJRTrucking?
Job Title: Driver Manager
The primary responsibility of a Driver Manager is to understand contractual fleet needs, and train company drivers according to the job duties. Manage and develop relationships with the drivers and subcontractors and maintain the fleet to increase overall driver productivity and retention. This position works closely with supervisors, drivers, customers, and other company departments to ensure company objectives are met.
Requirements and Responsibilities:
- Assists in the administration and coordination of the fleet.
- Administers Postal Operation, and Safety protocol with drivers.
- Oversee repair orders from start to finish in accordance with the company standard to ensure all information is tracked.
- Works with outside vendors to track and update the progress of repairs and to manage the invoice process.
- Maintains accurate records of vehicles.
- Assists techs in managing parts inventory, parts ordering, and scheduling service repairs.
- Ensures compliance with government rules and regulations and files paperwork in support of DOT compliance as needed.
- Schedules repairs or preventative maintenance and coordinates BIT inspections.
- Ensures that the necessary number of fleet vehicles is always available.
- Communicate vehicle needs and condition reports with the fleet manager.
- Monitor and manage the driver’s time for efficiency, ensuring that customer expectations are met for pickup and delivery, DOT Hours of Service regulations are followed, and any delays are communicated to the dispatch/customer.
- Ensure equipment meets and or exceeds companies and or DOT safety standards, for use at all times. Moving equipment as needed for maintenance and advising maintenance of location and maintenance needs.
- Always ensure safety compliance, providing driver training when needed, and participating in safety campaigns.
- Tracking and recording drivers' performance from dispatch to delivery to ensure on-time service.
- Working closely with safety, maintenance, and operations to ensure drivers comply with the policies and procedures of AJR Trucking.
- Promptly answering phone calls, e-mails, voicemails, and other questions from co-workers and drivers.
- Maintaining positive customer (USPS), driver, and carrier relations.
- Maintaining positive relations with subcontractors.
- Develop relationships with drivers to ensure better performance and encourage driver retention.
- Develop, write, manage, and improve driver schedules, and or routes to optimize performance and efficiency.
- Provide guidance, coach, mentor, and train drivers to ensure the success of the driver and AJR Trucking.
Requirements and Responsibilities:
- Audit driver time cards or time-keeping applications ensuring that they are filled out correctly, submitted on time, and accurately represent work performed.
- Responsible for performing drive tests on potential driver candidates.
- Perform additional duties as required.
- Class A license preferred.
- In the Last resort, in case of emergency fill in for drivers to assure route completion.
Competencies:
- Proficient problem solver, independent, and adaptive to a fast-paced business environment
- Ability to use computer and software applications (i.e., word processing, spreadsheet, etc.)
- Accessibility on weekends when needed.
- Ability to handle multiple projects and tasks.
- Strong verbal and written communication skills and the ability to listen and speak professionally.
- Knowledge of FMCSA and DOT regulations.
- Possess customer service-related experience.
- Top-notch organizational skills.
- Ability to work under potentially stressful situations.
- Previous transportation management experience (preferred).
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