IT Analyst II [ATC] (Secret Clearance required)

Work Where it Matters

SAVA, an Akima company, is not just another global services contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.

At SAVA, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.

For our shareholders , SAVA provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.

For our government customers , SAVA delivers global solutions that enhance business processes, lower costs, and take on today’s missions with greater opportunity, agility, and strength.

As a SAVA employee , you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.

Job Summary

SAVA is looking to fill critical Information Technology based positions for our customer with the United States Army at the Army Test and Evaluation Command (ATEC) located in Aberdeen, MD (APG). The ideal candidate will possess the following qualities: outstanding customer service, expertise/knowledge in the required field, dedication to the mission and strong work ethic.

Job Responsibilities:

• Defines, designs, develops, and implements computer applications and solutions. Evaluates applications used by the organization and upgrades or enhances existing programs.
• Conducts surveys to consider user needs and captures marketing research data.
• Oversees the implementation of computer solutions by managing programmers, coders, and equipment vendors to ensure the design is properly executed in a timely manner and stays within budget.
• Defines and enhances computer applications used, works closely with management to know the plans and goals to make immediate developments on the system.
• Ensures that the system is secure, and the network is well filtered.
• Tests and integrates programs.

Minimum Qualifications:

• Must have and be able to maintain an active DoD Secret clearance.
• Must possess an active DoD 8570.01-M compliant certification meeting the requirements for IAT Level I.
• More than 3 years' experience or associate degree and two years of experience. A bachelor’s degree with one year of experience also qualifies.
• Supports end-to-end, enterprise-level monitoring, management, administration, performance optimization, and maintenance for all IT services, devices, applications, and infrastructure, to rapidly move, store, and retrieve data from a wide variety of sources and locations in a highly reliable and secure manner.
• Utilize Information Technology Infrastructure Library (ITIL) practices for IT Service Management (ITSM) that focuses on solutions that have an integrated, enterprise-wide focus to deliver shared IT services that align ATEC IT computing environment with the needs of its customers and end users.
• Provide performance optimization and remediate degradation, performance analysis, baseline, monitoring, alerting, root cause analysis and remediation, and continuous improvement proposals.
• Experience required in deploying IT hardware such as desktop computers, laptops, tablets, monitors, and printers.
• Experience includes setting up training, creating courses of studies, training material development, and providing training, etc.
• Experience configuring IT hardware to resolve problems and installing/configuring operating system images and specialty software on customer devices.
• Experience with using Trouble Ticket automated software.
• Performing backup and restore of software and data on client compute devices.
• Experience trouble shooting and resolving client network and wireless issues.
• Proficient in MS Office Suite – Outlook, Word.

Desired Qualifications:

• Outstanding Customer Service and Communication skills.
• Ability to work in a team environment and independently.
• Ability to adhere to government policies and requirements.
• Active DoD-issued Secret clearance, or higher, strongly preferred.
• Bachelor’s degree is preferred, though not required.

We are an equal opportunity employer. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law. If you are an individual with a disability, and would like to request a reasonable accommodation for any part of the employment process, please contact us at job-assist@akima.com or 571-353-7053 (information about job applications status is not available at this contract information).

Job: Information Technology

Travel: No

Organization: SAVA

Clearance: SECRET

Shift: Day Job

Work Type: On-Site

Req ID: SAV05048