What are the responsibilities and job description for the Cashier - Southlake position at AKIRA?
About AKIRA:
In 2002, AKIRA opened the doors to its first women's clothing boutique in Chicago. Since then, the company has extended its reach to 30 stores across the United States, as well as a thriving eCommerce business (shopAKIRA.com.) AKIRA is extremely well-poised for sustained growth as we continue to build a nationally recognized brand.
AKIRA’s culture has one very large, distinct difference from other accessible high fashion competitors: Other-Worldly Customer Service and Fanatical, Obsessive Attention to the consumer’s needs and desires. The core principle for all employees at AKIRA is to Act and Think Like an Owner, and this belief can be reflected across all areas of the company.
Overview:
At AKIRA our number one focus is putting our customers first! Our Cashiers wear many hats and are a huge support to the day to day operations in our stores. Our Cashiers provide an exceptional experience to our customers by providing support to our sales team on the sales floor by ensuring fitting rooms are clean, processing and putting away the customer’s merchandise back on the floor after a try on session. Our cashiers also provide an excellent experience at the register as they are the last impression that our customers get of our stores as they check out!
Responsibilities:
Sales Floor / Operations Tasks:
● Clean and organize the store on down time
● Empty out and maintain clean fitting rooms for our customers
● Process and put away all merchandise from a customer’s try on session
● Assist in putting out replenishment and new apparel from shipment
● Provide support to the sales team by pulling merchandise for their customers
● Provide support to the team by completing any needed operational tasks
● Complete all go home duties instructed by Manager before clocking out
Cash Registers:
● Provide a fast checkout and excellent experience to our customers
● Collect customer information for AKIRA’s loyalty program; name, phone number, birthday, and date of birth
● Suggest add ons and merchandise at cash register to ensure maximum sales
● Operates cash register in accordance with policies and procedures
● Ensures all company policies are followed with regard to payment options, current prices, adding discounts, and returns
● Answer any and all of the customer’s questions and concerns
● Inform customers on upcoming sales and events through Cold Calling
● Put away all merchandise, clean, and maintain an organized cash register
Requirements:
● Excellent cash handling skills
● Strong customer service skills
● Honest and reliable
● Flexible availability
● Ability to multi-task and has a strong sense of urgency
● Ability to lift and put away merchandise and shipment
At AKIRA we believe that treating everyone in a first-class manner is essential to fostering an inclusive environment that reflects our values and our community. This is deeply rooted in our company's principles, culture, and fashion. We continuously strive to cultivate a company where employees feel a sense of belonging and contribute to a culture that values differences, ideas, and experiences. Our unique workforce is directly linked to our success and makes us stronger collectively.
Job Types: Full-time, Part-time
Shift:
- Day shift
- Night shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
Salary : $29,300 - $37,100
