What are the responsibilities and job description for the Sales Keyholder - Twelve Oaks position at AKIRA?
Sales Keyholder
About AKIRA:
In 2002, AKIRA opened the doors to its first women's clothing boutique in Chicago. Since then, the company has extended its reach to 30 stores across the United States, as well as a thriving eCommerce business (shopAKIRA.com.) AKIRA is extremely well-poised for sustained growth as we continue to build a nationally recognized brand.
AKIRA’s culture has one very large, distinct difference from other accessible fashion competitors: Other-Worldly Customer Service and Fanatical, Obsessive Attention to the consumer’s needs and desires. The core principle for all employees at AKIRA is to Act and Think Like an Owner, and this belief can be reflected across all areas of the company.
Overview:
AKIRA Keyholders are fanatical sales people, goal driven & strive to be in a leadership position. In addition to being top sellers in the stores, Keyholders support the assistant manager in facilitating the store goals. They also assist stylists and cashiers when needed to ensure an optimal customer experience from start to finish. We live to make our customers look & feel good! Through leading by example and thinking & acting like an owner, our store leaders stop at nothing from achieving their personal & store goals.
Responsibilities:
- Developing & maintaining a high store morale
- Reinforcing & improving our selling culture through our 5 steps of selling
- Upholding and enforcing all AKIRA policies
- Achieving & surpassing individual sales goals
- Achieving & surpassing the store’s daily, weekly, & monthly sales goals
- Leading by example to promote and exemplify AKIRA’s culture, & code of conduct through our 4 principles
- Provide support to the team by completing any needed operational tasks
- Complete all go home duties instructed by Manager before clocking out
- Answer any and all of the customer’s questions and concerns
- Clean and organize the store
Requirements:
- Flexible availability
- Passion for fashion
- Fanatical work ethic
- Strong Leadership skills
- Excellent communication & organizational skills
- Ability to work in a collaborative environment, establish and sustain strong relationships with employees & managers
- Ability to work in a highly entrepreneurial environment, where being hands-on is critical to our store’s success
- Knowledge of store operations including: inventory control, loss prevention, retail systems, & store budget preparation
- Knowledge of visual merchandising & customer service
- Ability to adapt well to new direction and embrace change
- High motivation and an appropriate sense of urgency
- Ability to lift up to 20lbs and put away merchandise
- Keep a clean and organized workspace
- Honest and reliable
- Able to juggle various workloads and a variety of tasks
At AKIRA we believe that treating everyone in a first-class manner is essential to fostering an inclusive environment that reflects our values and our community. This is deeply rooted in our company's principles, culture, and fashion. We continuously strive to cultivate a company where employees feel a sense of belonging and contribute to a culture that values differences, ideas, and experiences. Our unique workforce is directly linked to our success and makes us stronger collectively.
Job Types: Full-time, Part-time
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Weekends as needed
Experience:
- Customer service: 1 year (Preferred)
- Retail sales: 1 year (Preferred)
Work Location: In person
