What are the responsibilities and job description for the Assistant Store Manager position at Al's Formal Wear?
Dapper & Dashing is disrupting the time-tested formalwear retail space and looking for an Assistant Store Manager who is fiercely passionate about delivering an exceptional customer experience and who wants more than a traditional "retail" career.
About Us:
Dapper & Dashing, parent company of Al's Formal Wear, is a family of regional formalwear rental companies that have teamed up to provide the best experience for our customers. Whether fitting a bride for a wedding dress, curating a special rental ensemble for groom and his groomsmen, or helping a teenager look his best at the prom, our team is expert at outfitting life's most important events. Headquartered in Atlanta, GA, we are one of the largest formalwear retailers in the country with approximately 70 stores in 12 states and plans for growth.
You will...
- Assist Store Manager in leading all activities related to customer experience, sales support, store operations, merchandise presentation, along with recruiting, hiring, and training associates.
- Provide excellent customer service to our wedding parties and event customers to encourage repeat and referral business. Ensure customer sizing / fittings are completed precisely.
- Supervise, coach, and inspire team of associates that reflect a diverse and inclusive customer.
- Support Store Manager on building and executing business development activities.
- Be a strategic, adaptable, problem solver that thrives in an environment that is going through dynamic transformation.
- Assist in managing daily customer service operations (e.g., sales processes, orders, and payments)
You have...
- Minimum of 2 years supervisory experience, preferably within the retail industry
- Initiative and display a high level of accountability and humility.
- Exceptional organizational, communication and problem-solving skills.
- Knack for establishing rapport, building credibility, and trust with customers.
- Proven ability to manage lengthy sales process that requires laser-like focus on attention to detail and flawless execution.
You'll get...
- A company culture where customer and employee experience are valued equally.
- Diverse and inclusive organization where your voice matters and is valued. As the company continues the journey of disruption, we need diverse, creative, and innovative leaders that share what they have learned and are not afraid to try something new.
- Learning and development opportunities that expand beyond the four walls of a physical store.
- A prime business season in the Spring - time to enjoy the Thanksgiving to New Year holiday season with no crazy schedules!
- Compensation program with competitive base pay plus selling incentives and gratuity that offer unlimited earning potential.
- Health, dental, and vision insurance
- Company-paid basic life insurance/AD&D
- Voluntary life insurance
- 401(k) plan
- Paid time off (PTO)
- Paid holidays
- Employee discounts
Our commitment to Diversity...
The Dapper & Dashing family of brands are committed to continuing to build a diverse workforce that reflects the diversity of our customers we serve.
It is the policy of the Dapper & Dashing family of brands not to discriminate against any employee or applicant for employment because of race, color, gender identity, sexual orientation, religion, national origin, age, marital status, genetic information, or disability.